We have stayed at Kaatskill Mountain Club for the past three summers during the German Alps Festival and have always had a good time there. The family and, in particular the kids have enjoyed the outdoor heated pool and the two hot tubs. It is also lots of fun to sit around the camp fire at night and toast marshmallows. The bar is a friendly, clean place where kids are welcome to tag along. It is also fun to mingle with some of the band members that may show up in the bar. It is a good time and we always meet lots of friendly people there, guests as well as staff. The rooms have been consistantly clean although there are signs of wear. We enjoy the sauna and steam room as well. The fitness center looks adaquate although we did not use it. We also did not used the spa services. The hotel is never full during the German Alps weeked so that enhances the experience for me.
I can't honestly say that $500.00 per weekend night for a two bedroom suite is the best value going but hey, it's the price you pay for the convenience of being able to walk to the festival grounds at the foot of the slope and drink lots of German beer and not have to worry about getting a DWI returning to your rooom. This is the first year they did not charge $10.00 per day for WiFi. It was free this year.
On our last visit I found the King mattress in the main suite to be so hard that it put my back in spasm and was in pain for the entire stay. I called to ask if there was anything that could be done about this and, after checking with the manager was told there was not, that all the mattresses were the same. This did not happen on our previous two stays. I suspect the mattress was old and worn out accounting for the hardness of it. The last night, I slept on my wife's side which was not nearly as hard and also confirms my suspicion that the mattress was just worn out. The last time I had back pain from a hotel mattress, it was at a Super 8. I cannot imagine a quarter share owner tolerating such a mattress. For 500 a night, they had darn well plan on upgrading their mattresses more often. I complained yet again at checkout about the mattress hoping they would take the hint and offer a discount or some compensation for my incovenience. The lady apologized which was appreciated but not adaquate compensation.
A couple of pet peeves:
It would be nice if they would offer discount tickets to the festival considering the prices paid at the hotel. The resort is under the same ownership as the hotel. Another annoying thing is the special privilages given to family members of resort staff. We waited over an hour to get into the festaval grounds to reserve a good table to see the bands, only to find that the best tables had already been reserved by family members of staff. I would think being hotel guests would at least put us on a level playing field for festival access.
No, we will not be staying there this summer. We will see about next year.
As a footnote:
I got a good laugh at the review by the guest who acted surprised about being booted for being too rowdy at 2 AM! There are limits to even New Year's Eve revelry and I applaud the staff for advocating for the rights of the rest of their guest. It only takes a few bad apples to ruin it for the rest of us.
- Official Description (provided by the hotel):
- Following the rustic elegance so prevalent in the grand Catskill mountain lodges being constructed in many of the top resorts nationwide, the Kaatskill Mountain Club is set to pamper guests with luxurious lodging accommodations, exceptional services and a full array of four-season mountain amenities. The Kaatskill Mountain Club is the obvious choice when only the best will do. ... more less
- Also Known As:
- Kaatskill Mountain Club Hotel Hunter
- Kaatskill Mountain Hotel
- Kaatskill Mountain Hunter