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39 - 44 of 134 reviews
Reviewed January 22, 2018

We have stayed at this location many times over the past year and have been completely satisfied each time and have had nothing but great things to say. Front desk staff has always been friendly and very accommodating and have had no issues with cleanliness or noise. However this time two things bothered me a bit.
1. No hot breakfast in the Winter? We got up early to make it in time for breakfast and when we went to eat, there was nothing hot there. Normally there has been eggs and sausage, etc. every other time we have stayed here. Then there were no cups, plates, utensils, etc. So I inquired and was offered a cup. Then noticed that it was possible to make pancakes but there were no plates or utensils, so again I had to go back and ask for them from the front desk. This was a little strange and made me feel quite uncomfortable like I was bothering them and wasn't supposed to be asking even though the online description states "hot breakfast" and when inquired breakfast was to be served until 10am and it was only 9am when nothing was out.
2.) They had gotten a few inches of snow sometime within the past two days or so of our arrival. The parking lot looked like it wasn't even treated. Not plowed or any kind of snow removal, yet the entire strip mall complex was plowed and clean. I felt this was very dangerous because anyone could have slipped and gotten really hurt on an untreated surface. It was very icy and messy.

If you aren't going to serve a hot breakfast in the Winter than please advertise as that...

If you just need a clean place to stay for a quick overnight trip, this place is fine but don't count on breakfast in the Winter. You'll have to go out for breakfast.

Date of stay: January 2018
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank BHgymteach
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 3, 2017 via mobile

Wifi password didn't work, the employees had no idea how to fix it. The TV didn't have any volume until it was unplugged and reset. Found bugs that we are pretty sure are roaches. Free breakfast is ok for kids but pretty lame for adults. Rooms smell funny and there are cigarette burn marks all over the room. Bathroom was extremely outdated. Not the best experience by far

Date of stay: December 2017
Trip type: Travelled as a couple
1  Thank Kim Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 27, 2017

We booked the Econo Lodge for 5 nights through Cancelon and paid up front. We contacted the hotel prior to booking to check on the breakfast because we are on low-carb diets. We were assured they have eggs and sausage for breakfast. The 1st 2 days they did. On the 3rd day there was none. The hotel was full. On the 4th day the hotel was pretty empty and still no eggs and sausage. I asked for the manager and was told they would be there at 9am. At 9:20 (still no manager) I asked if I could get a refund for my 5th night. They said they would only charge me for 4. As I was getting in the car to leave, I was told I would have to get a refund through Cancelon. I've been going back and forth with Cancelon ever since and finally almost 2 months later have received a refund equivalent to 62% of one night's stay. I will never pay in advance for a room again.
Besides for that issue (the main one), the bathtub had several hairs in it when we arrived. twice we also had bugs crawling on the ceiling. When we tried to call the front desk to notify them of the problem, we found that there was not even a cord attached to the phone. When I told the desk clerk about the 2nd bug his response was "What do you expect me to do about it?". Also my wife stepped on a broken piece of plastic on the floor with her bare foot. I travel to Ithaca a couple times a year. I will never stay at this hotel again.

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank DDonarski
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 25, 2017 via mobile

First the tv and cable boxes are about 15 years old. The speakers are blown and the cable boxes freeze and during the night constantly cycle between I'm guessing on and standby but it makes noticeable noise every 30 mins or so.
Also we went to the mall at 9 am the morning we were checking out. When we returned, we found the cleaning guy in our room .
Our bags were very noticeable. We had things on the tables.
We have not noticed anything missing. I'm not saying anything illegal was happening at all, but it made us very uncomfortable and we left earlier than planned because of it. No one should be in a guests room the day of check out until after check out.

Date of stay: November 2017
Thank 455brianp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 21, 2017

really a pleasant surprise positively. very accessible off route 13, just a 5 minute drive to downtown. room was comfortable, aaa discount card got me 10% discount, good parking lot, very good breakfast also!! nice common room to read a paper; great for a quick stopover especially or your base for lake, winery, falls trips.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank andrewmE6435PA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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