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Reviews (240)
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All reviews sliding glass door buttermilk falls state park ithaca college place to sleep shopping and restaurants beds were comfortable minute drive cookies ithaca area parks pets closet
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Reviewed November 18, 2017

Had a nice stay in Ithaca, the hotel was clean and staff was friendly, and the room was also clean and comfortable. We stayed as part of a team and the hotel was very accommodating. Good location, easy to get to shopping and restaurants and lots of parking. All in all it was a very nice stay, especially considering the price and the prices of many other hotels in the Ithaca area.

Date of stay: November 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank silver348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Quality Inn, responded to this reviewResponded November 27, 2017

Silver348,

Thank you for your stay with us. Thank you for the great comments about our hotel. We take great pride in providing clean, comfortable and a worry-free stay. With teams when-ever possible we put them all together and upstairs away from all other guests so both the team and the transient guests can have their privacy. We look forward to having and serving your family and the team again.

James Park, GM
Quality Inn Ithaca

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Reviewed November 9, 2017

The hotel is a basic two star hotel that is reasonably priced. The pluses—convenient parking, friendly staff, close to restaurants, stores, downtown, and attractions. The minuses—every room has one wall that is an outside sliding glass door, the rooms are small, and ours had a weird add on closet that jutted into the space,and the heater is right up against one bed in the rooms with double beds making one person too hot and the other cold. Our choice was based on price.

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank NJ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BigJerNewYork, General Manager at Quality Inn, responded to this reviewResponded November 13, 2017

NJ B,

Thank you for your stay with us. We appreciate your honest feedback without that we can not improve on our service. Our downstairs rooms all have a slider with a security bar in place, our upstairs rooms have a window. The rooms are a little on the small side, but they have been completely renovated in just the past year. We look forward to having you stay with us again. Happy Travels.

James Park, GM
Quality Inn Ithaca

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Reviewed November 1, 2017

We were satisfied with our stay here. It was clean and up-to-date. Beds were comfortable and the staff friendly and helpful. We used some of our points for the stay so the price was right! Choice Hotels generally offer a free hot breakfast and the Quality Inn did. It was nothing spectacular, but adequate and the breakfast room was clean and well maintained. There were other chain hotels in the area and being on Rt. 13 worked out well. We were not in the heart of the city and did not have to deal with the busy downtown!

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Travel806100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Quality Inn, responded to this reviewResponded November 3, 2017

Susan & David,

Thank you so much for your stay with us and the kind words about our facility and staff. I will be sure to pass along the comments. We continually try to upgrade our breakfast as a matter of fact in the past week we have added Multigrain bread and Pancakes to the list that includes waffles, eggs, sausage, donuts, muffins, bagels, yogurt, fresh fruit, cereal, mini danishes, English muffins, Folgers Coffee and assorted juices. We feel as though we offer a great variety for almost everyone's tastes. Thank you again for your stay and we look forward to serving you again in the future.

James Park, GM
Quality Inn Ithaca

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Reviewed October 12, 2017

The front desk agent needs some customer service training. Not impressed.
I also came away with several bites on my arms and hands. I sure hope I didn't bring any bugs home. If I did, you will be hearing from me.

Room tip: Don't stay here
Date of stay: October 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
1  Thank cdahl132017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Quality Inn, responded to this reviewResponded October 17, 2017

cdahl132017,

First off my apologies for your interactions with our front desk, this is not what we expect from our front desk agents. We will coach and council them into exactly what we expect. Since your departure our maintenance team and myself went through the room thoroughly and did not find anything alive in the room. We have since closed the room down and are waiting for Orkin Pest Control to clear the room. Once they clear the room or if they find anything we will let you know either way for your peace of mind. Again our apologies this is not the stay we want anyone at our hotel to have.

James Park, GM
Quality Inn Ithaca

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Reviewed September 4, 2017 via mobile

Staff was very friendly, our room was small but nice. We had a new tile bath floor and a fiberglass shower. Close to Buttermilk Falls state park and a short drive to downtown. We will stay here again when we return. Grandchild in college there.

Date of stay: April 2017
Trip type: Travelled with family
1  Thank sharronsibley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James P, General Manager at Quality Inn, responded to this reviewResponded September 9, 2017

Sharronsibley,

Thank you for your stay with us. I will pass along your kind words to our staff. We hope to see you in the future soon and wish your granddaughter much success in college.

James Park, GM
Quality Inn Ithaca

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