I chose this place particularly because I was transiting and had to stay close to JFL airport. I had to check in early morning and had personally called reservations accordingly. The morning I turn up after a long red-eye flight and they deny a room and ask me to wait until 12 pm to get a room. Only on asking to see the manager and the global reservations team, they accomodated me.
Rooms are just barely ok, breakfast is ok. The staff definitely need training in customer service.
The shuttle pick up and drop is great and helpful.
- Official Description (provided by the hotel):
- We offer a free 24hr shuttle to and from JFK ONLY... to get to the Hotel from the JFK, take the AirTrain to Federal Circle and call the hotel... the shuttle departs every hour on top of the hour. 'Stay Smart' the Holiday Inn Express Kennedy Airport hotel located just 1/2 mile from JFK Airport and 40 minutes to Laguardia Airport. Take the AirTrain at JFK to the local subway into Manhattan and see historical landmarks such as the Statue of Liberty, Times Square and many popular sites. Visit Belmont Stakes & the Aqueduct for Horse Racing, Mets Citi Field, Yankee Stadium to watch a baseball game, Arthur Ashe Tennis Stadium to watch the US Open Tennis Tournament, or engage in the NYC Marathon, 5 Borough Bike Tour, and many other activities. Rather relax indoors? Holiday Inn Express JFK Airport hotel offers 129 guest rooms with deluxe furniture, 32 inch flat screen televisions with 4 HBOs, 2 ESPNs, several news channels, Cartoon Network for the kids, and many other channels to watch your favorite program. Jump start your morning with our free "Express Start" hot breakfast or take our breakfast with you in our 'To-Go' bag. Don't forget to take advantage of our 24 hour business center with 2 computers and a wireless printer, or log onto to our free high-speed wireless Internet network from anywhere in the hotel. ... more less
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- Also Known As:
- Holiday Inn Express At Jfk Hotel Jamaica
- Holiday Inn Jamaica
- Holiday Inn Express Jfk
- Holiday Inn Express Jamaica
- Holiday Inn Express At JFK Jamaica, New York