We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (98)
Filter reviews
98 results
Traveller rating
59
30
6
2
1
Traveller type
Time of year
LanguageAll languages
59
30
6
2
1
Show reviews that mention
All reviews cookies pancake machine cinnamon buns turkey sausage yogurt amazing customer service mini vacation would stay here again located right highly recommend this hotel hockey families walls are thin breakfast room mini fridge stayed here for one night late at night other hotels
Filter
Updating list...
4 - 9 of 98 reviews
Reviewed August 30, 2018

We overnighted at this property as we passed through NY. It is relatively new place, I was told built in 2015.

It has very modern décor in the room and the bathroom. We had a walk in shower in our room. The room had a king bed and fridge but no microwave. It was very clean and functional. The chair provided was again "modern" but not very comfortable.

The staff was very helpful and provided info about restaurants and pizza delivery. The hotel is right by the freeway and the only dining that is close is a Bob Evans and a McDonalds. It is a bit of a drive to downtown Jamestown.

The poor thing about this hotel, especially given how new it is...…..is that the walls are very thin. We could hear the neighbour's TV but fortunately shut off fairly early. Heard a loud sneeze in the room adjacent and someone raising the blinds (our own blinds were quite noisy in our own room)

Didn't hear any freeway noise even though we were close. We had our A/C running all night to help dampen any noise effects.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Tom H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulNelson, General Manager at Holiday Inn Express & Suites Jamestown, responded to this reviewResponded August 31, 2018

Tom

Thank you for staying with us at the Holiday Inn Express in Jamestown. I do apologize to you for any noise that you experienced during your stay. We hope you give us another chance while in the area. We certainly appreciate you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 28, 2018

The Hotel is new and the room are nice, large and superclean. The bathrooms are convenient. The walls are thin, so that you hear your neighbors even if they are not noisy.
There is no safe in the room, only at the reception desk. This is a disadvantage! The breakfast is super. From plenty of fresh fruits to cinnamon buns you will find everything you wish. Easy way to downtown.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank TomHamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 24, 2018

Room was clean and staff friendly and helpful. However, the noise from the refrigerator and air conditioner kept us awake all night. In addition, kids were running up and down the hallway and screaming late at night.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bill P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulNelson, Manager at Holiday Inn Express & Suites Jamestown, responded to this reviewResponded August 25, 2018

Good day to you from the Holiday Inn Express Jamestown. Please let me apologize for any issues you had with noise. We would love to hear from you and go over details so we can make this right. 716-487-0001

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

This was the perfect place to stop enroute home from Maine. Very easy on and off of the highway and restaurants nearby. It was easy to get to the downtown area as well. Extremely clean, quiet, and comfortable. Super breakfast to start our day and back on the road.

Date of stay: August 2018
Trip type: Travelled with family
Thank berly58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulNelson, General Manager at Holiday Inn Express & Suites Jamestown, responded to this reviewResponded August 20, 2018

Berly58

Just want to say Perfect Guests to have! We love having so many different guest that stay with us at the Holiday Inn Express Jamestown. We were glad to start your day out with a Super breakfast too.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 3, 2018 via mobile

My wife and I attended the Grand Opening of the National Comedy Center in Jamestown, NY.
Hotels were not easy to find. But, we went with this Holiday in despite the fact it came to $213 for one night. The front desk said the price was based upon the season and not related to the National Comedy Center opening.
For the price, the hotel was Ok. There was complimentary water and really good cookies. The room was very clean and nice although nothing exceptional (see the pics). BUT, the breakfast buffet was really great. Here’s a brief rundown, pancakes, waffles, cereal, hot oatmeal, Cinnabon rolls, eggs (hard boiled and omelette), sausage (turkey and pork) bacon, yogurt, milk, coffee, hot chocolate, cut fresh fruit (as well as apples, oranges, and bananas) and potatoes. All of it was great. Considering the fact that breakfast was included made (what I consider) the high room charge more acceptable.
And, when we were ready to leave, our car wouldn’t start. Thankfully, the maintenance man gave us a jump.
I wouldn’t hesitate using this hotel again.
It was approximately 1.7 miles from the National Comedy Center.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Bernie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews