This Hampton Inn is surely fine, if not quite a 5 star. It is a bit tired, the pantry area is small, but it has everything available, so really no complaints. The central eating area is plenty large and well done.
The staff were friendly and efficient. Marti who worked the pantry was very helpful.
The exterior and room doors are very hard to push.
We were concerned to trust our GPS winding through back, side streets to get to the hotel, but that is how to go.More
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GPS directed us to a small street with storage rental units. I was a little concerned about the approach to the hotel but once there it was just fine for the money. Indoor pool and fitness center are small but workable. The morning breakfast was a good surprise. A larger than average number of options for this price point.
Dear kathleenv657,
Thank you so much for taking the time to write a review of our hotel. I'm so glad that you enjoyed our amenities and that you were pleasantly surprised by our breakfast! I hope that you'll consider staying with us again the next time you're in the Binghamton area!
The staff was extremely personable and helpful. It was our first real vacation and the stay was enjoyable. My daughters and I found everything clean and easily accessible in the room. Having a Wegman's next door was an added bonus.
Dear whimsysmile,
Thank you so much for taking the time to respond to our survey. I'm so glad that you enjoyed your vacation with us and that our staff was helpful and friendly. We'll look forward to seeing you again the next time you're in the Binghamton area!
Hotel is old and dated. Non smoking rooms stunk to high heaven of cigarette smoke. AC unit did not regulate temperature accurately; not to mention every time it came on it smelled of stale cigarettes. I would not reccomend this Hotel until it is updated. Not up to Hilton family quality standards.
Dear Enzo B,
I'm so sorry that you didn't enjoy your stay with us. We strive to make each guest's stay comfortable but clearly we missed that mark with you. If you'd like to discuss any of the issues you encountered with our general manager, please feel free to call the hotel. Again, I'm so sorry that you were unhappy with your stay.
I did not actually stay here. We foolishly traveled late on a holiday weekend, only to discover that everywhere in Scranton was completely booked, and then (apparently) everywhere in Binghamton too. But I would like to record for posterity that whoever was on the front desk at 1:00 a.m. on July 2, 2017, personally called a number of area hotels on my behalf and found me a room, one of the last two, at the Holiday Inn Express in Vestal.
I really appreciated this.
Dear Jonathan G,
Thank you so much for taking the time to write a review of our staff. I'm so glad that our staff was so incredibly helpful to you and found you a room for the night. I hope that you'll consider us again in the future should you find yourself back in the Binghamton area!
Clean hotel with easy access to restaurants and shopping. Rooms are in need of updating and the pool was filled with peeling paint chips from the edges of the pool. For the price , I would have expected a more updated hotel.
Dear Michelle T,
Thank you so much for taking the time to write a review of our hotel. I'm sorry that you felt we were not as updated as expected. If you'd like to discuss any of the issues you encountered, please feel free to call the hotel at 607-729-9125 to speak with a manager. Thank you again for reviewing our property.
