The rooms appearance was terrible and the staff was not helpful. Also the pillows and bed was bad and the bathroom was dirty and horrible.
We thank you for your feedback and regret to hear our facility was displeasing to you. We are diligently working daily to improve this property and wish your concerns were brought to our attention during your stay. Our staff works very hard every day to make each stay enjoyable and we can only make it better if we are told where our guests think we need the most attention. Again, we are sorry that we couldn't provide you with something more accommodating.
The sink and tub and bed sheets were clean, but the carpeting, the walls, and ceilings were oft-repaired and dingy looking. The king sized bed had plenty of room for one occupant, but it was hard as a rock. What's more, it was a struggle to get the faucet pressure and temperature to adjust and the heat in the room didn't work at all.