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All reviews community room king room enjoyed our stay private balcony great family nice pool fire pit small fridge room was clean beautiful view of the lake a wonderful stay tv grill village property driveway porch
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Reviewed August 30, 2017

My son and I stayed 5 nights. The desk ladies were very friendly and even upgraded us to a double bed room when I mis-booked our room for only one Queen. The rooms were "no frills" but very clean. There was even a little deck off of our room. My biggest problem was the internet kept cutting out and when it did work it was very slow. We like to relax in the evenings online vs watching TV and were not really able to do that.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Lucas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine S, Guest Relations Manager at Inn on the Hill, responded to this reviewResponded September 3, 2017

Lucas, thank you for taking the time to review your experience at our property. We are happy to hear that our front desk staff was helpful and accommodating to you and your needs and that we were able to upgrade you into a larger room to make you more comfortable. I do regret to hear that you had some issues with the wifi during your stay and I can assure you we are looking into solutions to prevent this from happening again. We greatly appreciate your feedback and hope that you will give us another chance next time you are in the area and we will far exceed your expectations. Meghan - Inn on the Hill

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Reviewed August 20, 2017

We were very happy with our decision to book te Inn!!! Our room was very Clean and room service came every day to tidy up and replace towels! Everyone was friendly and we were surprised to find a welcome note wirh a bottle of wine waiting for us upon arrival!!! We loved the free coffee provided in the community room!!! We had a wonderful stay and wouldn't hesitate to book the Inn in the future!!!

Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine S, Guest Relations Manager at Inn on the Hill, responded to this reviewResponded August 23, 2017

Donna, we are thrilled to hear that you had a wonderful stay with us at Inn on the Hill. We work hard to make our guests happy by providing them with a personalized experience and it is rewarding to receive such positive feedback regarding that. On behalf of our entire staff we thank you for your kind review and hope to see you again in the very near future. Meghan - Inn on the Hill

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Reviewed August 8, 2017

Had great stay!! Very clean..staff was great..Nice view from the balcony to the lake...We'll be back. Alan L... had a game room and drinks for days that are not great. Highly recommend. Very convenient to the town...

Stayed: July 2017, travelled with family
Review collected in partnership with this hotel
Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine S, Guest Relations Manager at Inn on the Hill, responded to this reviewResponded August 23, 2017

Alan, Thank you for taking the time to provide us with a review on your stay with us at Inn on the Hill. On behalf of our entire staff it is very rewarding to hear that you had such a positive experience and that everything as to your liking. We greatly appreciate your thoughtful comments and look forward to seeing you again in the near future! Meghan - Inn on the Hill

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Reviewed August 7, 2017

The property only has about 15 usable rooms to book. The pool is outdoors, 3-5 feet deep, not well taken care of, and closed at 8pm. The beds feel like you're laying right down on springs. The ceiling of our room had stains on it, the room was VERY small and stuffy considering what a room with 2 queen sized beds and many amenities usually includes. The bathroom was old, a little rusty, has a screened windowsill without a window, and had either 3 drops of blood or mud on the floor when we got there. The Inn has quiet hours after 10pm and it is not followed or enforced. There were only 2 open outlet spaces to plug in chargers or other electrically powered devices. Also, the window in the room is large, but only has blinds that don't prevent light from coming in at all. There is very limited and inconvenient parking available.

The only positive side of the stay I had was that there was a "community room" open 24/7 with games, a keurig, and puzzles. Also, the Inn is less than a mile from the Village of Lake George.

  • Stayed: August 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Rachael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine S, Guest Relations Manager at Inn on the Hill, responded to this reviewResponded August 25, 2017

Rachael, Thank you for taking the time to provide us with feedback on your stay with us this summer. While we are happy to hear that you enjoyed the community room and our close proximity to town, I regret to hear that you were not satisfied with your visit. On behalf of our entire staff I would like to extend my sincere apology for any issues you experienced during your stay. We greatly value the comments our guests share as it helps us to know what we are succeeding at and what we can improve on. I can assure you I have shared your feedback with our management team and we are working to address the issues you have mentioned. As we continue moving forward working to improve and make our property the best it can be we will definitely keep your feedback in mind. We greatly appreciate your time and thank you again for the feedback.

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Reviewed July 28, 2017 via mobile

We stayed for three nights with 2 kids and were very pleased. Hotel room was very clean always,and had a fridge and microwave. There's a community room that offers coffee,tea,cocoa,and hot cereal in the am. It also has plenty of games and books as well. The pool area was very clean as well. There's a grill and fire pit nearby too. This hotel is 5 min from everything. Highly recommend!

Stayed: July 2017, travelled with family
Thank marcpa74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elaine S, Guest Relations Manager at Inn on the Hill, responded to this reviewResponded July 29, 2017

We greatly appreciate you taking the time to provide us with feedback on your stay at our property. We are thrilled that you enjoyed your vacation and that you and your family members were all able to enjoy many of the amenities that we offer to our guests. I have shared your comments with our staff and it is very rewarding to hear such positive feedback. We greatly appreciate your time and we hope to see you again next time your travels take you to the Lake George area. Thank you, Meghan - Inn on the Hill

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