We senior citizens went for lunch on a sunny, brisk Fall afternoon. Once we were seated the server took our drink orders, we asked for hot coffee. The server, KS, brought the coffee but forgot the cream. Instead of correcting the error the server wanted to take our order first. Not wanting the coffee to get cold, we requested that the cream be brought first and we would take the time to order after. This did not sit well with the server who promptly proceeded to the next table and started taking their order, then disappeared inside for 10 minutes. On returning, the server again stopped by the neighboring table, spent another 5 minutes chatting with them and finally brought us the cream. The coffee was lukewarm by then. We placed our order, the food came promptly enough and was good. When we asked for a refill on the coffee, our cups were taken inside and returned with coffee - with some cups returned to the wrong owners. Ridiculous and error-prone procedures. While the location and food were good, the prices were high and the service, as we described, was poor with rudeness. We saved on the tip.