Having been to Lilidale in the past and enjoyed everything about the peace, tranquility and history of the place, when my daughter and I decided to participate in a late evening workshop, we booked a room to stay overnight at the Maplewood Hotel. I booked months before the arrival date for both the workshop, which was excellent, and the room which was not.
We didn't expect the amenities usually enjoyed at a modern hotel, understanding the age of the place, but did expect the basics. We went up to the third floor and opened the door, and although sparsely furnished at first glance it seemed OK. As the evening went on, however, we noticed that there was garbage under one bed, and the beds, although made up to look like a soldier had made them, were actually used bedding. My bed still had a large wad of kleenex in it. After that, neither of us would use the bathtub as it seemed that we were assigned the room that the cleaning crew forgot! Although the desk clerk came right up and remade the beds (not enough linen available) there was no apology or sense that this issue would be taken any further. As we then went to bed (on top of the sheets), we heard the bedsprings creak - at least they drowned out the snoring next door. They could not however drown out the party on the porch, and the after party on the picnic table under our window, keeping in mind that every window in the hotel was open. We asked that they please lower their voices as we had been trying for over 2 hours to get some sleep - it was their third time being asked. All in all, I got about 2-3 hours sleep.
I will write a letter to the management, but since the same sort of complaints have been posted here over the years and nothing has been done, I'm sure the effort will be futile. I wish I had visited this site before booking.
Overall, I enjoy Lilidale as lot, and the workshop was excellent, but next time we will head home afterwards - we would have been much better off.