I stayed at this hotel with my husband in October 2011; that was our first trip to nyc, and we had booked this hotel based on reviews on this site. We were in 2 minds about it as the reviews were very mixed, but we thought we'd book it anyway, and then make up our own minds. Well, it turned out to be the right decision. Firstly, the hotel is located under 5 mins walk from the nearest subway station, which takes you to all Manhattan locations in less than 15 mins. So even though it is not centrally located, it is still very accessible, making it possible to come back to the hotel in the middle of the day for a quick nap or break from all the shopping and sightseeing before heading out again. A quick note about the location: as some travellers indicated, the area is not exactly "posh" - whatever that means- and I guess that it could even be described as "dodgy"; however, it is very safe; we used to go out at night and come back in the wee hours, there would be locals around, hood wearing youths hanging around the subway station, minding their own business, and nothing ever happened to us. If anything, people seemed friendly and laid back, certainly not the aggressive types that a lot of us are used to in our own cities. So yes, it is a deprived area, but a safe area nonetheless.
As for the hotel itself, it is very clean; our room was cleaned everyday, including the bathroom, towels changed everyday. Our double bed was very comfy, and the room, overlooking a very busy street, was adequately sound proofed, as we barely heard a noise during our stay. The continental- american style breakfast of bagels, danish, doughnuts, fruit, cereals, bread and yogurt was adequate, although if you like cooked breakfasts, this probably won't cater for your needs, as there are no hot items. But then, if your omelette cravings get the better of you, you can go to the cafe next door and get a very cheap hot breakfast there.
The breakfast room is small, it is self service, and you will need to clear your table yourself as there is no waiting staff to do it for you; i would recommend getting there before 8 am as it gets very busy very quickly and you might have to wait for a table if you leave it until too late. As for the staff, we found them to be very helpful and professional; a note about the seemingly controversial Martia (or is it Marcia): I wouldn't take the negative comments about her too seriously. Yes, she is not your "smile from ear to ear" sort of person; she won't ask you about your day and won't pretend to be interested in how much you paid for your last pair of socks; but then, why would you want her to be like that? She is friendly, professional, fast and effective, just not over the top friendly. She will answer your questions patiently, tell you everything that you need to know in a very professional, polite tone, but won't offer you a hot chocolate and biscuit to make the experience more gratifying. Personally, i'm fine with that.
So all in all, this was a very good value for money hotel, fit for purpose, in a convenient, accessible location. I will definitely consider it again for my next trip to nyc.
- Official Description (provided by the hotel):
- Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plaza Hotel Long Island City, New York