Hotel staff are great, very friendly and attentive. I attended a concert at SPAC and spent some time in downtown Saratoga, so the location was good. The room was spacious but outrageously priced for peeling wallpaper, old worn out bedding, and shabby carpet. Bathroom door barely closed and the grout is so old it looks filthy. The lobby is very updated and new,but the room was not up to typical hilton standards. I stay at hiltons often and this was not a typical experience.