Stayed for 2 nights with our family. The hotel was very, very clean. Staff was incredibly friendly and accommodating. They offered alternate ideas when our initial plans fell through. Our housekeeper (Michelle) was helpful and friendly. The morning breakfast options were prepackaged with several varieties. The coffee was hot and fresh!
The 2nd night there was a fire alarm activation... not a drill (in the future, an explanation from staff would be helpful but not required). A large group of 10+ arrived and monopolized the pool, commandeered the lobby and left towels and garbage in the halls, elevator, and around the pool... it was disappointing as it was all on display by staff (I believe they didn't know how to address it). We weren't able to fully enjoy our second day by the pool.
This is a no frills hotel, but they friendly staff and clean environment ranks it higher than some higher end hotels we've stayed at.
We are planning to return to the Saratoga Springs/Lake George area in the future and will definitely look to book here again.