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“Extreme Let Down”
1 of 5 bubbles Review of A Wave Inn

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A Wave Inn
Ranked #33 of 39 Hotels in Montauk
Yardley, PA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Extreme Let Down”
1 of 5 bubbles Reviewed 19 September 2011

My family and I booked with A Wave Inn based on the pictures shown on the website, and found this to be a very unpleasing stay. The website says it has been newly renovated, which we found is not the case at all. The room was very dirty, as our socks and feet were pretty much black with dirt after being in the room for an hour. Customer service was very poor as requesting extra washcloths seem to be a hassle and took more than one request and over a couple hours time for us to receive them. Also the maid service didn't come to the room until well into the afternoon when we were in the room, even after the housekeeping sign was displayed for over 5 hours. The beds in the room were very uncomfortable and made getting a full nights rest a challenge. Overall I would highly recommend choosing any other place to stay.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank ES2144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
    34
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    12
    9
    27
See reviews for
38
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
New York
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 September 2011

We stayed at A Wave Inn the last week of August, and it was a wonderful stay. I cannot say enough about the folks at the front desk and about the service that is provided. First my wife and I had a problem with the coffee maker in the room. They sent out and bought in a new one for us. Then we haqd a problem with the iron and they provided a new one. I then needed something faxed and they were very accomodating. The room was adequate, although the bed could be somewhat softer. Over all, we enjoyed our stay at A Wave Inn and will return.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bd721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
57 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 16 August 2011

What do you get for almost $300/night. Not very much if you stay at A Wave Inn. Sure it is high season but 2 of the nights were weekday nights. We booked 2 rooms (myself and my wife in one and my son, daughter in law and granddaughter in the other),and stayed 3 nights. None of us got a decent night's sleep on any night. First the good. The location is fine only a block to the beach and in the heart of town. My room was clean while my son's room not very with hair in the tub/shower. The web site says recently renovated. So much for truth in advertizing as it looked old and worn to me.The mattress was hard as a rock (and I like firm mattresses). Night one we were awakened twice, once at 4 AM and again at 5 with drunks returning from the bars. Night two, we decided to get to sleep a little early (10:30) to catch up. By 11:30, screaming kids jumping in to the pool not only woke us up but also my 2 year old granddaughter. Don't bother calling the front desk. There is nobody there. Wanted to leave after the second night but they have a no refund policy. I will put A Wave Inn on my do not return list.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank rxman48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Montauk hotels

South Orange, New Jersey
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 3 August 2011

We arrived early and the front desk was kind enough to call us to let us know when our room was ready...too bad we didn't find another place to stay in the meantime. On the website it says the building was "recently renovated." I have no idea what they mean. Our room had mildew, rust, a clogged sink and ripped carpet. The shower was so gross we wore our shoes. Even so, it reeked of cleaning fluid. Because we couldn't open the windows, we had to leave the door open if we weren't sleeping. There's also no phone in the room, and the only lock on the door is on the handle. No deadbolt, no chain. I heard a teenager near the pool say to her mother "this place is nasty"...her mother's response, "well, it's not the Ritz..." It is not. See the photos for proof.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank BrooksyNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 July 2011

my wife and 2 kids stayed in the wave inn this 4th of july. The staff was sweet and very helpful room was very clean(my wife is a clean freak) and larger then the other places we stayed .Great location 100 ft to beach and a block from main street in town. Kids loved the pool after the beach (definitely a must item after the beach).I would defiitely recommend a wave inn!!!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mikezeena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 6 July 2011

first i want to state have been to montauk millions of times and love it..i booked the wave inn for a long 4th with our family.. hotel would have been good except it was over run by a group of 20 year olds who were allowed to take over the place..i spoke to mangement numerous times to no avail.. there waw loud drinking til 1 am in pool area which all rooms overlook and the accoustics are great. the last night i could stomach to stay there was a pool party til 5:00 am which ended up with a broken fence and beer cans all over pool area and in pool.. the biggest problem they have is they say they have secutity to eleminate these issues but i found out he (yes one security ) covers 2 places.. you can not and should not leave a hotel with paying guests alone from 11 pm til 9 am with a note on the door.. this is the first bad review i have ever written but i have to say that speaking to the manger was like speaking to wall and got us no where. the group of rooms causing all the problems should have been thrown out. it ruined what would have been a great wkend.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank mom2manyJersey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Floral Park, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 June 2011

My husband and I went on a quick weekend trip to Montauk and had such a wonderful time! I spent summers here with my family as a kid, and was excited to come back and introduce the town to my husband. A Wave Inn was the perfect place for us to stay - seconds away from key parts of town on one side (such as Anthony's and the mini golf course) and the beach on the other side, plus our own pool right outside our room. If you're looking for extreme luxury, this is not the place for you, but if you're looking for convenience, good service, and clean and pleasent accomodations, then you will have just as great a time as we did. When we go back to Montauk, we wouldn't hesitate to stay again!

Stayed June 2011, travelled as a couple
Helpful?
1 Thank LBorrelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about A Wave Inn

Property: A Wave Inn
Address: 32 S Elmwood Ave, PO Box 1630, Montauk, NY 11954-5374
Region: United States > New York > Long Island > Hamptons > Montauk
Amenities:
Beach Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
#21 On the Beach Hotel in Montauk
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — A Wave Inn 2.5*
Number of rooms: 1
Reservation Options:
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Also Known As:
a Wave Hotel Montauk
Hotel a Wave

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