My family and I booked with A Wave Inn based on the pictures shown on the website, and found this to be a very unpleasing stay. The website says it has been newly renovated, which we found is not the case at all. The room was very dirty, as our socks and feet were pretty much black with dirt after being in the room for an hour. Customer service was very poor as requesting extra washcloths seem to be a hassle and took more than one request and over a couple hours time for us to receive them. Also the maid service didn't come to the room until well into the afternoon when we were in the room, even after the housekeeping sign was displayed for over 5 hours. The beds in the room were very uncomfortable and made getting a full nights rest a challenge. Overall I would highly recommend choosing any other place to stay.
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- Also Known As:
- a Wave Hotel Montauk
- Hotel a Wave