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Super 8 Newburgh - West Point Stewart Intl Airport
Ranked #3 of 7 Hotels in Newburgh
Utica, New York
1 review
“dirty bed”
1 of 5 bubbles Reviewed 22 February 2012

I stopped in at this location the first thing i always do before settling in is check the beds. I pulled back the covers on the bed and the bed was dirty, there was hair on the bed and it was all stained up the mattress cover was hanging off the mattress this room was never cleaned and the sheets and covers where never changed. I would not recommend this motel. I did not end up staying there we demanded a refund and left :(

  • Stayed February 2012, travelled with family
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
Helpful?
Thank lisa i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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497 reviews from our community

Traveller rating
    80
    113
    145
    83
    76
See reviews for
194
102
59
79
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Marlborough, Massachusetts
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 12 February 2012

Great location on Route 300 just off 84 & 87, with Denny's and other places within walking distance. Typical of a large Super 8, totally predictable decor, but with a great staff. Pet rooms are in one section with easy access to a nearby wooded area, and when our food was delivered by a local eatery w/o any utensils, Bill at the desk came up with paper plates, napkins, and plastic ware. If you are traveling with a furry friend, he/she will be welcome for an additional $25 fee.

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grandmas_go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chubby2u
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 January 2012

This hotel is exactly what someone wants if they are just passing through the area or staying for business and want a clean, inexpensive place to sleep. They had a decent continental breakfast and it was a very conveniently located. The room ran me about $50. I would go back to this hotel the next time I have to stay in the area.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank chubby2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

The room is clean, the bed is comfortable. The speed of internet is good. For breakfast, there is just bagel. overall, the experience is happy.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ye z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manasquan
Level Contributor
226 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 bubbles Reviewed 26 December 2011

First impression - conveniently located off the Thruway, plenty of tractor trailer parking and pet friendly. The room was neat, clean and odor free. Shower curtain could have been a little cleaner. The pet fee is pretty high at $25 - considering the rooms run about $55, should have thrown in the extra cash and gotten my pet his own room. The pet rooms are also at the very far end of the building as well, so as well as some walking to do, I also had problems with accessing the internet. While I had to address the situation at the front desk, and they reset their router, I still had difficulty getting onto the computer. I was told I could sit in the lobby but I am not paying for that - I am paying for a room to sit in!! Typical continental breakfast for a Super 8. It has it's good and bad points. I was not overly impressed - specifically with the internet which is necessary for work and with the high pet fee. (the pet is not using towels, watching TV or using any amenities.) Would try NOT to stay here again - will travel to find another place.

  • Stayed December 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ginny110411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 December 2011

after a very long day with 4 children we were grateful to be able to sleep and relax, The bfast was good, with 4 children under 4 we had to make a few trips back and forth but everything was clean and full.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PurrRaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
glenham ny
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 3 December 2011

First "red flag", i arrived for my 2 week check-in and they couldnt find my reservation. In order for me to stay there i had to agree for them to charge my credit card (paying twice) until i proved the 2wk reservation thru hotwire. once i proved it, they would not refund the money back to my card until hotwire sent them their money.

Second "red flag", was when the toilet was not working. i had asked them on four different occasions to fix it. i spoke with the manager and she did not care about the quality of the rooms nor the customer service, she was extrememly UNPROFESSIONAL. i was forced to call headquarters and it eventually got fixed.

Third "red flag", i found a bed bug crawling on my pillow! i gave it to the manager (still alive) in a ziploc bag. She put me in another room and said they will take care of it. the following day she denied it was a bed bug and said " maintainance and housing keeping confirmed it". i said they are not professional exterminators. i personally looked online at pictures of bed bugs and it was an exact match. once again i had to call headquarters and made another complaint.

It was especially frustrating knowing i couldnt leave and being stuck their for 2 weeks.

I DO NOT RECOMMEND ANYONE TO STAY THERE. IT WAS HORRIBLE AND NOT TO MENTION THE EXTENT I HAD TO GO THROUGH TO MAKE SURE I DID NOT BRING ANY BED BUGS BACK TO MY HOME.

  • Stayed November 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank r g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Super 8 Newburgh - West Point Stewart Intl Airport

Property: Super 8 Newburgh - West Point Stewart Intl Airport
Address: 1287 Route 300, I-84 Exit 7S, Newburgh, NY 12550
Phone Number:
Region: United States > New York > Newburgh
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 7 Hotels in Newburgh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Newburgh - West Point Stewart Intl Airport 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Super 8 Newburgh Hotel Newburgh
Newburgh Super Eight
Newburgh Super 8
Super Eight Newburgh

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