Had an absolutely fabulous few hours with Kevin, his recital and historical knowledge is just... read more
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Motherland Connextions, Inc.
#15 of 42 Tours in Niagara Falls
471 Hyde Park Blvd, Niagara Falls, NY 14303-2261
Open today: 10:00 a.m. - 6:00 p.m.
Review Highlights
“Great tour for history buffs”
This was a great tour. Very informative. Lots of history here. Kevin was extremely knowledgeable... read more
Gigihoney
via mobile
Tbowie3
Baltimore, Maryland
5952
Great Tour-Great Guide
Date of experience: July 2021
Thank Tbowie3
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winthedb
CLEARWATER
7922
A great experience. Something different and informative aside from the usual attractions of Niagara Falls. Very interesting for history buffs. Our guide was so genial and informative. He drove us all over the area, to bring together the story of the Underground RR and its major significance in Western NY. Try this for a new and educational experience.
Date of experience: June 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
happy4travel
Northern California
1268452
This was an incredible experience. Our family was so impressed. Coming from California was really an amazing venture. Most of the families came from California they were thrilled and they enjoyed the newness and the visitor center! Really great trip for the kids!
Date of experience: June 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
elizabethbW2888NC
Hampton Roads Area, United States
2
I agree with all the positive reviews that have been written about Kevin, the tours, and the whole educational experience. I highly recommend this tour to anyone that desires to understand the big picture of the quest for freedom in America.
Think that it would be valuable if he were to partner with the local colleges to train some students to conduct the tours for academic credit. This would be good for students in the hospitality, social sciences and liberal arts fields. It could also bring in more dollars for the city as millenials are more inclined to spend money, share news of their experiences and draw in their peer group. We also took the Niagara Falls Canadian and Underground Railroad Heritage Tour. Thank you Motherland Connextions.
Date of experience: October 2019
Thank elizabethbW2888NC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Travel11223344
Edmonton, Alberta
200131
via mobile
We had a great time with Kevin, he's very informative and friendly. We didn't have a great understanding of history prior to the tour and he encouraged questions to ensure we understood the background. We really enjoyed ourselves, appreciated how engaging Kevin was and highly recommend! Book directly through Motherland Connextions - if you're buying through Groupon or Viator, you aren't going direct.
1 Thank Travel11223344
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KompassionateDr
153113
via mobile
My husband and I are in Niagara Falls Canada for his work conference. Before we arrived, I booked this excursion for me to do on 9-5-19 via Viator.com. The representative from Viator did tell me that this tour is one of their top tours that sells out quickly. I soon learned that is a lie. I booked the tour that was on Monday, September 9, 2019 at 3pm. Representative stated that the operator of this tour would reach out to me via email to get my hotel information for pickup.
On Saturday, I still had not received an e-mail from the operator so I took it upon myself to call them to give them my hotel pickup information. Glad I called, the guy did tell me that as of right now I was the only one booked on the tour, but hopefully others would book by then or the tour would be cancelled. He said he wasn’t at a computer and told me to text him my hotel pickup information.
Fast forward to Monday, September 9, 2019 the operator text me at 11:46 saying that the tour was cancelled due to no one else booked and he could approve a refund if needed. I replied back asking if there’s a tour going on Tuesday, September 10, 2019 and if not then a refund could occur. I received another text at 4:37 saying they have nothing booked and gave me the number to Viator to call for a refund.
I am highly disappointed because I was ecstatic to do this tour while my husband was in his conference seminars all day. I love culture and wanted to indulge in something related to my ancestral heritage. I also understand that if not enough people book, then the tour is off.
I wish I could really believe the Viator representative’s statement that this tour was their top seller. Clearly the days I was available to go it was not.
Advice to those who are interested in this tour, make sure you’re not a solo traveler, or you’ll be left with nothing to do but write a disappointing review.
Thank KompassionateDr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kevin c, Owner at Motherland Connextions, Inc., responded to this reviewResponded September 12, 2019
We do apologize that you were not able to take the tour however, as you stated it is mentioned in the advertisement about sole travelers run the risk of having the tour cancelled if there are no others taking the tour and in your case it happened in the slow part of the season SEPTEMBER! I tried to make your refund as easy and seamless as possible by staying in contact with you up to the point of cancellation (customer service?) and providing you the number to call. Not sure I could have done more than that. Again, I apologize that you were not able to take our tour. You are correct though -sole travelers should be more aware when making reservations especially in the off season (sept., oct. nov.) The one solace for me was your complaint wasn't about the tour itself but the logistics of taking the tour -the latter was out of our hands as we don't go around rounding up people to take the tour. If your ever back in the area and we have enough people to take the tour I will comp your admission.So my sorry has an action component to it if you choose to take me up on it.
The ancestors should and would be proud of how we treat each other in times of minor conflict - I believe!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC