due to the covid our room was not cleaned at all during our 4 day stay. however this was not communicated to us until after 2 complaints. the day clerks were not approachable. the night clerks, Jason & Ashley, were nothing but friendly & professional. the buffet was not a buffet but rationed out instead. i felt like i was at a homeless shelter.More
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I travel about every 2 weeks and usually stay in Hamptons wherever I can. This one is a little under par in common areas of the hotel. Lobby walkways and elevators etc could do with a bit of an upgrade. However, they have tried hard with the rooms. On entrance to my room it smelled delightful. There was very good sized TV and everything seemed to be in good condition, especially in the bathroom. I was surprised at the breakfast. It was standard Hampton Fair but the sausage and egg treated a lot better than I've ever had before. I have no idea why. Maybe they use a different brand in this area.
Thank you for staying with us. We appreciate your feedback. We are glad you had a wonderful experience and enjoyed our newly renovated hotel and breakfast offerings. We hope to see you again!
This was unfortunately one of the worst Hampton Inns we’ve ever experienced. It was quite dated and the bed and pillows were awful. Check- in staff, Zoe, was somewhat friendly, but on the most part no one even responded to an hello or good morning. We got no sleep for two days which put a damper on the visit. Will definitely not go back to this property.
Dear Micheleh8224, Thank you for staying with us and taking time to review your visit. We appreciate your candor as we look for feedback to provide insight into our so that we may continue to improve our guests’ experience. We hope you will stay with us again in the future.
One of the best hotels I’ve stayed at!t was clean, spacious and had a good breakfast.The location is great !Staff was extremely helpful and friendly!Everything was perfect and I would definitely recommend this hotel!
Thank you for staying with us. We appreciate your feedback. We are glad you had a wonderful experience and enjoyed our offered amenities. We hope to see you again!
Clean room, friendly staff, close to shopping and casino, free self-parking, awesome complimentary breakfast, and the list goes on and on. I typically don't write reviews, but this hotel definitely deserves my time to type one.
Thank you for staying with us. We appreciate your feedback. We are glad you took the time to write us a review and commend our cleanliness, staff, complimentary parking and breakfast. We hope to see you again!
Greeted by Jason and Zoe and were they ever friendly and helpful. Immediate check-in, all to my profile specifications in Hilton Honors. Breakfast was early and complimentary coffee and cookies. Very convenient to all attractions and is directly across the street from the Casino, if you are so inclined. Great experience.
Thank you for staying with us. We appreciate your feedback. We are glad you had a wonderful experience with our staff and service. We hope to see you again!
