I've given 3 starts because over the last couple of years that I have visited it has been fine. However, we visited (myself and 2 children) last Saturday and the service was really poor. When we arrived the lady said it would take 5 minutes to get a seat (there were a couple of tables free) but they needed cleared and that was fine. Two minutes later and we had a seat and that was great. However, it took another 25 minutes to get our orders taken and 35 minutes to get our food. Although people had come after us (about 4 others - and ranging from 2 people to 5) we were the last served lunch. When it came it was all pretty well-cooked - like it has done been sitting under heat while waiting. My son XL burger, was in fact, only 1/2 a burger well-hidden in the roll. When we went to pay - I discovered they had added two extra meals to the bill. It was not a great experience and although Ive been there several times in the past (more due to location than anything else - its the only restaurant in Capestang on the side of the canal - I will not be eating there again in a hurry.
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