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sangra161
Berlin, Germany

Wonderful honey moon

5.0 of 5 bubblesReviewed Sep 4, 2020via mobile
Fira Suites was just perfect, we were here for part of our honey moon and we really loved it, we were upgraded to a special suite with a jacuzzi in the balcony for the last 2 nights, but all the rooms are beautiful and unique. There’s a great view on the volcano and the famous Santorini sunset, just directly from the balcony of your room. They served us breakfast on the balcony everyday, the staff was extremely friendly and helpful. Definitely recommend it!
Date of stay: September 2020
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Kotsifa, Ιδιοκτήτης at Porto Fira Suites, responded to this review
Responded Dec 21, 2020
Dear Guest,

Thank you for having taken the time to write this review!

Your comments about our rooms, the view and our staff, are much appreciated.

We hope to have the chance to welcome you again and celebrate your first anniversary!

Kind Regards,
Sophia Kotsifa
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (645)
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Reviewed August 23, 2020

Modern chic hotel with nice rooms and great views. Just 5 minutes from Fira main street but with steep stairs !
Nice staff at reception very helpful and friendly. Small but lovely swimming pool and bar.
Breakfast in room, on our terrace for us with the incredible view. Breakfast could be more varied for the price.
Our jacuzzi never worked despite the technical employee's efforts. The hotel should have had it repaired during our four nights stay. They offered us the airport transfers as an apology, which is fair.

Room tip: Room 25, the Cave Suite, has an incredible view and a jacuzzi, just above the swimming pool.
Date of stay: August 2020
    • Location
    • Sleep Quality
    • Service
Thank jeanchristophet29
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Kotsifa, Ιδιοκτήτης at Porto Fira Suites, responded to this reviewResponded December 21, 2020

Dear Jean,

Thank you for the time you dedicated to leaving this review!

We are glad to know you overall enjoyed your stay and our services, such as breakfast and rooms. Sometimes a technical issue may occur and taking into consideration Santorini is an island, it is quite difficult to get a repair part from the mainland on time. We are sorry about this, however as you mentioned, we acknowledge some small issues that may occur and we strive to keep our guests happy by providing them exceptional services for free.

Hope we will have the chance to welcome you again in the future!

Kind Regards,
Sophia Kotsifa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 7, 2020 via mobile

The Porto Fira Suites are the perfect place to discover Santorini. The location means it’s very easy to walk to bars and tavernas in Fira. Our room (no 20) had a very good view of the famous sunset and was quite private. The staff were extremely friendly and very, very helpful giving advice about what to do and where to go. They helped us organise a cruise around the island (with Caldera Cruises) which I would recommend. Breakfast on your own balcony every morning with great Greek food was a special highlight. I would definitely recommend this place.

For those concerned about COVID precautions - the staff take this very seriously and all measures you can imagine are in place from the driver from the airport to the reception or bar staff.

Date of stay: August 2020
Trip type: Travelled as a couple
1  Thank Hannes N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sophia Kotsifa, Ιδιοκτήτης at Porto Fira Suites, responded to this reviewResponded December 21, 2020

Dear Hannes,

Thank you for the time you kindly dedicated to writing your review!

We are delighted to hear you stayed satisfied with your room and our concierge services. Additionally, our biggest concern this year was to protect our guests against the virus and we are proud to receive positive feedback about this from our valuable guests.

Hope we will welcome you again to our hotel sometime in the near future!

Kind Regards,
Sophia Kotsifa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 9, 2020

My husband and I took a trip to Santorini in November. After reading several reviews about this being their off-season I was a little nervous at what we would get. As it turns out, we had the best time. We stayed here for 3 nights and Olga at the front desk made our stay so wonderful and was incredibly warm and welcoming. Our room was fabulous, the view was incredible, and the staff here were just so great. I can't say enough good things about our stay. Olga arranged for us to have a private driver one day and he did not disappoint. He was so friendly and fun. The location of this hotel is also in walking distance to the main square with great restaurants. I'm ready to go back, already! LOVED this place!

Room tip: The rooms with a hot tub is worth it.
Date of stay: November 2019
    • Value
    • Rooms
    • Service
1  Thank megans980
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReservationsPFSuites, Guest Relations Manager at Porto Fira Suites, responded to this reviewResponded January 31, 2020

Dear megan980,

Thank you for your taking the time to write such a wonderful review!

We are happy to see that you enjoyed your stay and we hope to have the chance to accommodate you again during your next visit on the island!

Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 24, 2019

When booking our travels to Greece we realized how closed the island of Santorini would be, but forged forward and were greeted by the most friendly, informative, and welcoming staff. Recommendations, a map walk through, made dinner reservations for us - just the absolute best. Bianca and Olga are two of the best hostesses I’ve ever experienced, and I travel for a living. Our room was one of the “more simple” ones and holy cow was it the most beautiful view I’ve ever seen. Over the caldera, we ate breakfast overlooking the water, a rain shower in our room, Netflix on the television for winding down at night and a comfortable bed to boot. I will he sending all my friends visiting the island to stay at this location.

Date of stay: December 2019
Trip type: Travelled as a couple
2  Thank F1852AMaudreyp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReservationsPFSuites, Guest Relations Manager at Porto Fira Suites, responded to this reviewResponded January 31, 2020

Dear F1852AMaudreyp,

Thank you for taking the time to review your stay at Porto Fira Suites!

Your kind words are an inspiration for us in order to continue improving our services.

It would be great to see you again during your next trip to Santorini!

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 16, 2019 via mobile

We stayed here from Dec 8 to December 13. Through the hotel we had arranged a driver, which was perfect. He met us at the airport and took us to the hotel, where we were met by Dimitris who portered the bags to the hotel, Olga checked us in, offered us a refreshing drink, filled out our breakfast card, reviewed areas on the island and we were In the room by 1715.
We had room 19, a Jr suite, it had one bed, panel TV, small living area, washroom/toilet area, and a very efficient heater. This room affords nice views of the caldera from the bedroom windows. Breakfast is served each morning on the terrace infront of your room.
All staff at this location is friendly and helpful beyond expectations.
It starts with Penelope, (operations manager),
Olga and Bianca (front desk)
Dimitris (Porter and general handyman)
Vasilis (our waiter)
Joanna (cook)
Nantiu and Moza (housekeeping)
Overall an excellent and pleasant stay at Porto Fira Suites.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank SoCalOregonian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ReservationsPFSuites, Guest Relations Manager at Porto Fira Suites, responded to this reviewResponded January 31, 2020

Dear SoCalOregonian,


Thank you for staying at Porto Fira Suites and for taking the time to review our hotel.

Your kind words mean so much to us and it is a pleasure to see that you have such a wonderful stay!

We hope to see you again in the near future!

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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