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“Great family atmosphere”
Review of Bugaboo Creek Steakhouse - CLOSED

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Bugaboo Creek Steakhouse
Cuisines: Steakhouse
Dining options: Delivery, Reservations
Restaurant details
Dining options: Delivery, Reservations
Reviewed January 9, 2015

We have been going to this restaurant with friends on New Year's Eve for the past 4 or 5 years. We know what to expect and are not disappointed. The food is very good and the kids (aged 9 - 15) have a good time. If you have a birthday, the staff sings to you and you have to "kiss the moose." :-)

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Thank Dad_Is_A_Big_Kid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviews (41)
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3 - 7 of 41 reviews

Reviewed December 21, 2014

been going here for years, but stopped going.....management changes, prices got higher, smaller portions, and the animated animals were gone. Nonetheless I went back last night...Used to get a good meal at a fair price.

Get this.... The half chicken dinner is now a QUARTER chicken, but they have it on the menu as a half chicken. They charge you for half chicken price. You have to SPEAK UP and ask for the manager. Both the waitress and manager were embarrassed.

It seems CORPORATE told them to serve smaller portions, and only give the half chicken if the customer complains. The manager took care of the issue, agreed with me, but the psychological damage is done. Drinks sizes are also small (unlimited soft drinks), and the salad too is smaller and not as good as I remember.

This is the problem with chain food restaurants. They start out great, and then wall street buys out the chain, they do their "bean-counting", and the quality goes down. Shame shame shame.
Bugaboo used to be a treat, something special. BTW - the place was not anywhere near as crowded as I remember. The kids used to love the animals...gone.

Like I said its been awhile since I was there. Guess what...gonna be awhile before I return again. Food is tasty, but small portions. Be wary of what you order. If the menu says HALF chicken, you expect a half chicken, not quarter chicken. Don't complain if you don't speak up.

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1  Thank SteveM1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 2, 2014

great atmosphere. service a little slow getting started, but good after that. Food was great and the staff was very friendly

Thank tibor k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 25, 2014 via mobile

The food was good but when you go to a steakhouse you should not find most of the menu to be everything but. The food was good but the service was very slow and if you. Wanted bread. You had to ask than wait while while they made some.

Thank JOE B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 13, 2014

The decor and ambiance was very nice, the staff were friendly, fast and efficient and the food was good. Even my picky toddlers enjoyed their meal.

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Thank bandora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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