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All reviews genesee river river view free laundry walk along the river foot bridge two bedroom suite rochester university social hour fire pit outside patio evening reception beer and wine college visit full kitchen waffles i highly recommend this hotel the shuttle driver
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Reviewed November 8, 2018

Very clean hotel with various amenities. The complimentary breakfast every morning was delicious, much more than your typical hotel breakfast. Shout out to my girl Kay for amazing dinner Monday Tuesday and Wednesday!! She was very attentive and made everything with TLC. Complimentary dinner with wine and beer on tap made the Staybridge Suites stand out from all the rest.
All staff members I came in contact with were super friendly and very helpful. The shuttle drivers really went out of there way to make sure we were dropped off and picked up . Never had to wait for them. Kitchen included pots and pans

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank AshleyR3064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Staybridge Suites Rochester University, responded to this reviewResponded November 9, 2018

AshleyR3064 - We love hearing you had a great stay with us and appreciate the review! Kay will be pleased to see she delivered on our promise of true hospitality during the social and we're happy you found our shuttle service and fully equipped kitchens in the guest suites convenient. Hope to see you soon.

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Reviewed November 8, 2018

I recently stayed here for a weeklong course at the U of R and it was ideal - less than a mile from campus with shuttle service that ran to and from, included breakfast and dinner "social" during the week with bottomless wine and beer. The rooms were clean and well stocked and conducive to a working trip. Would definitely stay here again! Shout out to Kay in the Kitchen and Manager Gus for excellent customer service!!

Room tip: River view rooms are quieter and have better views
Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank meagan g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Staybridge Suites Rochester University, responded to this reviewResponded November 9, 2018

Meagan G - We are thrilled you found our property convenient to University of Rochester campus and enjoyed the complimentary breakfast and social hours. Kay and Gus will be pleased to see they delivered our promise of true hospitality to make your stay great. Thanks for the review, we hope to see you again soon.

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Reviewed November 7, 2018 via mobile

Wonderful property, very clean and spacious. Jim was wonderful, drove us on the shuttle to the Distillery, very kind man. The rooms have a lot of space, kitchen facilities and separate seating area. Great hotel.

Date of stay: November 2018
Trip type: Travelled on business
Thank katie r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Staybridge Suites Rochester University, responded to this reviewResponded November 8, 2018

Katie R - Thanks for the great review! We're pleased you found the hotel to be clean and spacious and that Jim had a great impact on your stay. We hope to see you again soon.

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Reviewed November 7, 2018 via mobile

Beautiful hotel. Wonderful staff. Jim is the most accommodating driver! Kay is fantastic! The rooms were huge and clean. The nicest hotel I’ve stayed in. Complimentary cookies, food and beer/wine!! ❤️ Thank you guys!!!

Date of stay: November 2018
Trip type: Travelled on business
Thank Escape23755315896
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Staybridge Suites Rochester University, responded to this reviewResponded November 8, 2018

Escape - Thanks for the kind review we are pleased to hear your group enjoyed the hotel and found the suites large and clean. So happy to hear Jim and Kay had a positive impact on your stay experience. We hope to welcome you back next time business brings you to Rochester.

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Reviewed November 7, 2018 via mobile

I want to move in and stay forever and ever. They greet you with amazing home baked COOKIES and then there is a never ending happy hour with food (okay fine it ends, but really, free happy hour?!) The staff are above and beyond, warm, funny, the epitome of welcoming. Kay gave us a synposis of good eats, and then jim even gave us a ride. Not kidding. Best hotel experience ever.

Date of stay: November 2018
Trip type: Travelled on business
Thank Explorer38022347897
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian P, General Manager at Staybridge Suites Rochester University, responded to this reviewResponded November 8, 2018

Explorer - We're thrilled you enjoyed your stay with us and enjoyed the complimentary social hour. It's great to hear Kay and Jim delivered our promise of true hospitality during your stay. We look forward to welcoming you again and should you decide to move in and stay forever we can make that happen too. Thanks for sharing!

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