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Jim Cullen

Clean, comfortable, and convenient

4.0 of 5 bubblesReviewed Oct 20, 2019
My wife and I stayed for a week mid-October 2019 and found lodging here to be clean, comfortable, convenient, and reasonably priced. Being owned and operated by locals, the service was friendly and very helpful. The staff went out of their way to address any request. I was even able to have them adjust their housekeeping slightly around our travel schedule to area attractions. Accommodations were appreciated, especially the kitchenette (fridge, icemaker, stove, microwave, toaster, coffee maker, sink). WiFi worked very well and the cable service on a large flat screen was just great for evening movies! Dick, at the front desk, is an awesome guy and I really enjoyed talking with him about the goings on in the area. You just don't get this kind of experience at the larger hotel chains! We visit Saratoga for a week a year and this will be our choice for lodging from now on. For visitors enjoying Saratoga needing clean comfortable reasonably priced accommodations to spend the night after the day's activities, staying here is a good choice.
Date of stay: October 2019
Trip type: Travelled as a couple
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Reviewed August 12, 2018

My daughter and son in law were in Saratoga Springs and decided they'd like to stay. Most of the hotels were either booked or charging $450 and up. They found this place on TripAdvisor and Yelp and called. They had availability and it was $200, so they booked it. When they got there they were very disappointed, no, make that disgusted. The room was scary, smelly, dirty and dingy. They refused to stay and asked for a refund which they received. They said the desk clerk didn't seemed surprised at all.
They drove a bit further and stayed at the Holiday Inn in Albany, for $145.

Room tip: Any room anywhere else would be a good room.
Date of stay: July 2018
Trip type: Travelled as a couple
Thank Janet F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 16, 2015 via mobile

I heard it a great place. They were going to have a best business from my friend who use to stay there, will be again. it would be a great experience for myself to stay here with a friend and my wife and kid.

Date of stay: November 2015
Trip type: Travelled with friends
Thank Patrick M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard M, Owner at St. Francis Motel, responded to this reviewResponded November 24, 2015

Patrick, we're so excited to hear that your friends really enjoy staying with us. We hope to see you when you're in the area, too, and we hope that you and your family have a great time here as well!

Yours,
Richard, Owner, and Jennifer, Manager

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Reviewed December 23, 2011

We stayed there and it is different..we didn't have maid service everyday...for a weeks stay we had clean towels once...the top floor is hot at night....we also had to bring our own garbage to the dumpster...across the street...worth $300 a week...no....and they say free Wi-Fi well if we knew the code maybe....just odd...very odd....

Date of stay: December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank poohbear73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard M, Owner at St. Francis Motel, responded to this reviewResponded December 11, 2014

We know that you wrote this review in 2011, but we wanted to let you know that we're still concerned about what we read in your review. We know we have a very low weekly staying price, but we're disappointed that you left thinking that the maid service was anything less than quality, as that is not the norm here unless noted to you specifically. We're also very sorry that you didn't find the Wi-Fi code. Please know that we would never intentionally hide it from you and would've definitely let you know what it was if you had called. That being said, we hope you come back, especially if you need a good stop for a few nights.

Thanks,
Richard, Owner, and Jennifer, Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC