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adkgirl323
Saratoga Springs, New York

Conveniently located to casino

3.0 of 5 bubblesReviewed Sep 9, 2022
The hotel is in need of a lot of updates inside and out. The overall cleanliness of the rooms is poor but bed was comfortable. Pool was clean and front desk lady was very pleasant and helpful. Unfortunately we probably won’t stay here again.
Date of stay: September 2022
2.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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1 - 6 of 83 reviews
Reviewed August 22, 2022


We booked a last minute trip to Saratoga:
-No blow dryers in the room
-Pool area is in utter disrepair, a fall and injury risk on the uneven pavement, the pool itself was cloudy and dirty
3. The rooms were not clean, musty, and dim with few outlets
4. A duck did fly into pool, then stood by pool edge. Although he was cute, it wasn't cute that she pooped on the ledge of the pool
-We parked our car by the second level steps. Next morning we had a small, noticeable dent in our car. Staff said camera footage would be reviewed...
-Price changed nightly. People who had arrived were leaving after one night because of the extreme cost-
-Somewhat walkable to downtown
-We had to request a plunger, clean towels and additional toilet paper over our three day stay
We made the best of our trip and accommodations as we were looking forward to this get-away time; however, we would not ever stay at the Turf and Spa Motel again. It is run down and I cannot emphasize how overpriced it is. For $500 a night we could have gotten a lovely hotel room in Manhattan or anywhere else. Buyer beware--the poor ratings are, for the most part, accurate. As far as the "good" ratings, I am not sure about their validity. This place is a dump.

Date of stay: August 2022
1  Thank Virginia K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 14, 2022

We travel regularly both domestically & internationally & have never had such a poor experience!

Reluctantly booked this motel as part of a group (another party booked for us). We had read the reviews but thought how bad could it be? IT WAS WORSE!! We paid $375+ for the night & I didn’t even stay the night, driving home 2.5 hours home @ midnight instead.

The pool area had uneven paver surface surrounding the pool which could easily cause someone to trip & fall into the pool. The water did not look safe to swim in. Need to be completely redone for safety purposes.

The building is in complete disrepair. When I say it needs to be it needs to be torn down & re-built it is not an exaggeration. The property has been let go so badly nothing is salvageable. Cleanliness is key for me & it didn’t even have that. Bedding is VERY old, and the room needs a deep cleaning. A/C was in working condition but full of dust and mold. Bathrooms had tiles falling off walls & looks like it hasn’t been cleaned with toothpaste & other grime throughout. Bugs were found not only in the room we had but many of our friends' rooms.

Due to severe allergies to dust & mold had to request a room change after stepping into the first room. Was reassigned a new room which was the same.
One of the other couples went to the front desk & was told, “what do you expect it is an old motel”! UNACCEPTABLE especially when you pay as much as they did because of a late booking $600+ for the night!!

Not sure why any Booking site allows this motel to be booked through them!!

Room tip: DONT BOOK THIS MOTEL. Filthy, bugs in rooms & in MAJOR disrepair.
Date of stay: August 2022
    • Value
    • Rooms
    • Service
Thank Krolish
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 3, 2021

The motel is old and some features could use an upgrade, but that is part of its charm. Within walking distance of food and amenities. Very clean room. Worked out perfectly for us. Staff were very helpful. Perfect stay for us. An old motel of a breed that is dying out. We were happy to have found it and were very happy with our choice.

Room tip: We were on the first floor. Noise was not a problem from surrounding rooms. Was pretty packed when we were there but not overly so.
Date of stay: July 2021
    • Value
    • Rooms
    • Service
Thank RebeccaF390
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 4, 2019

My stay there was very pleasant and comfortable. The staff was extremely polite and nice and provided me with everything I needed. Also my daughter came late at night and they found a room for her in a near by motel.

Date of stay: May 2019
Thank Journey813575
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 3, 2019

All new beds, bedding, and drapes. Perfectly maintained pool and jacuzzi. We were comfortable, air conditioning, television and refrigerator all worked perfectly. New towels in very clean old tile bath. Older rug. Pool is very nice with gardens on both sides. We will happily come back. Yes it is $250 a night during racing, but Hiltons are $400.00 a night. It was fine for us. Also keurig in the room with green mountain k-cups.

Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Linda A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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