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All reviews typical courtyard lobby area plenty of free parking skidmore college close to downtown marriott desk keurig renovation fireplace
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1 - 6 of 418 reviews
Reviewed August 29, 2020

We very much enjoyed our 1-night stay. All coronavirus protocols were in effect, and everyone was wearing a mask. The room was exceptionally clean, as well as very spacious - 2 large extremely comfortable queen beds, a desk with a large pull out table, and a seating area with a comfortable sofa and ottoman. We had problems with the TV and phone when we first got to the room, but it was resolved quickly and very professionally. All staff interactions were very pleasant and professional. The coffee maker did not work, but they did provide free coffee at the desk. While we were only there overnight and didn't really didn't explore the area, the hotel seems to be in a great location, close to downtown, Skidmore College, and easy access to I-87. Would definitely stay there again if ever in the area.

Date of stay: August 2020
    • Sleep Quality
    • Rooms
    • Service
Thank Larry10803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kayla pastore, Guest Services / Front Office at Courtyard Saratoga Springs, responded to this reviewResponded September 1, 2020

Thank you for staying with us! I am happy to hear you enjoyed your stay. We hope you can visit again and check out all Saratoga Springs has to offer!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 13, 2020 via mobile

We were very pleasantly greeted and checked in by Marianna. Room was very nice size and up to date... except for 5he bathroom which was somewhat dated but ok. Room had fridge microwave and Keurig. Also had a tiny balcony.

Date of stay: July 2020
Trip type: Travelled as a couple
Thank TREK39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 4, 2020 via mobile

We found the staff to be friendly, professional and accommodating at every turn. They handled a loud late-night post-holiday party gathering in another guest room promptly and efficiently.
The lobby was nice, there seemed to be plenty of free parking (early December visit) and the location was handy to the lovely downtown area.
We are Platinum Elite rewards members and we’ve been to many Marriott hotels. Not all Courtyards (or regular Marriotts) are the same, so I like to read reviews. So just fyi if these things will bother you:
The beds were quite hard, which was disappointing as we usually love Marriott beds. Pillows were great, as expected.
All lighting in the bedroom was extremely cool white, which is not relaxing and not the norm in any Marriott I’ve ever visited.
The finishes in the room/bathroom were a bit worn (doors, some tile/grout, ceiling, etc.) but overall it was clean. The shower was exceptional, with a large rain shower plus great wall jets. There was also an adjustable handheld shower which was not used due to what appeared to be excessive lime scale build-up. That needs to be replaced immediately. Our requested 2 queen room was upgraded and this room was located on a floor of suites, so that’s not likely a standard shower. For those wall jets, I might actually sleep on that hard bed on my next visit to Saratoga Springs.
I’m only giving it 3 stars because I’ve been to lots nicer Courtyards, but it’s not a bad value for the money in the area.

Date of stay: December 2019
Trip type: Travelled as a couple
1  Thank NSL1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FellowTraveler827853, Front Office Manager at Courtyard Saratoga Springs, responded to this reviewResponded January 5, 2020

Thank you for your feedback! I apologize for falling short of your expectations. Rest assured we have shared your feedback with the housekeeping team in an effort to improve our service. Again, thank you and we hope to see you again when you travel back to Saratoga!

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Reviewed October 30, 2019 via mobile

Very good hotel. Excellent location in walking distance to the main street. Close to restaurants and shopping. Room was big and clean. Very quiet. Bathroom big and clean . Hotel has a charming atmosphere with small bar and fireplace in lobby area. Service very friendly and professional.

Date of stay: October 2019
2  Thank 258beatak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FellowTraveler827853, Front Office Manager at Courtyard Saratoga Springs, responded to this reviewResponded October 31, 2019

Thank you for your feedback! It was our pleasure to serve you and we are delighted to hear you enjoyed your stay! We hope to see you again when you travel back to Saratoga!

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Reviewed October 6, 2019

I was so happy with the service, the food was excellent, and Maynard was so kind to drive me around. The front desk staff were always available, even when they had a lot of guests. Thank you for an amazing stay!

Date of stay: October 2019
Trip type: Travelled with family
Thank KLM419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FellowTraveler827853, Front Office Manager at Courtyard Saratoga Springs, responded to this reviewResponded October 7, 2019

Thank you for your feedback! We hope to see you again when you travel to Saratoga Springs!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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