Luckily, and thanks to Trip Advisor and the many helpful reviewers out there, my husband was spared 2 nights at this motel on a business trip. Unfortunately, they called him to get his credit card number 2 weeks before his scheduled arrival. Now that we are trying to cancel his reservation they are giving us a run around and saying that they can't cancel it but that we have to cancel it the way it was booked. Since it was through my husband's work and a travel agent did the reservation, we don't even know how it was booked and they wouldn't even try to look it up for us. The employee I talked to reminds me of some of the employees on Hotel Impossible, where the guy trying to help the hotel succeed has to say, "You just aren't supposed to treat customers like that! No wonder your hotel is failing." I would not spend a penny on this dump and beware, don't give them your credit card number.
There's a lot of towns a short distance away from Saratoga Springs if the price of the other hotels in the area are scary. Clifton Park is close and has affordable hotels.More
- 1 (877) 660-8550
- Email hotel
- Free Wifi
- Free parking