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All reviews wonderful hotel close to downtown yogurt stayed here front desk lobby pool
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1 - 6 of 24 reviews
Reviewed April 14, 2021 via mobile

A pleasant, clean, and well maintained property. Friendly and helpful staff.

Not “easy on/easy off”, but close to I-87. About 1 1/2 miles from down town, but an easy drive.

A pleasant place to stay at a good price.

Date of stay: April 2021
Trip type: Travelled solo
2  Thank SEAsiaVeteran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John Kerr, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded April 23, 2021

Thank you for your feedback, and for choosing to stay with us while you were in town! I'll pass your compliments along to the staff, and hope we see you again the next time you're in Saratoga Springs!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 11, 2021

The hotel was clean. The front desk person, Eric was helpful, both when I called before our arrival and when we checked in. He allowed us to play a socially distant trivia game, there were 4 of us, in the lobby. There were no other guests around.

Date of stay: January 2021
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Review collected in partnership with Best Western
1  Thank FuntravelRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie Leonardi, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded February 28, 2021

Thank you for your feedback. Erik is an outstanding team member who is always eager to help. I'm glad he was able to provide you with an awesome overall experience prior to your arrival and during your stay. Our top notch customer service sets us apart from our competitors.

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Reviewed December 6, 2020

A very comfortable and clean hotel, friendly staff, but a little high with their pet fee. I gave it aa average rating for value because of the high pet fee but otherwise a good value easy on and off the interstate.

Date of stay: December 2020
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Review collected in partnership with Best Western
Thank Bob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie Leonardi, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded December 24, 2020

Hi Bob, thank you for taking the time to share your feedback. We are grateful that you chose our pet friendly accommodations when visiting Saratoga Springs. I will do some research to be sure that our pet fee is on par with other hotels in the area that are pet friendly; thank you again for your review. Happy to hear everything from location to service was rated 5 stars!

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Reviewed October 30, 2020 via mobile

We found ourselves here for several nights due to unexpected circumstances. The management, (Bobby ;-) was incredibly accommodating to our needs and super compassionate at a difficult time, which we will never forget.
The staff had many cleaning and distancing policies clearly in place to minimize chances of COVID infection.
The location is ideal; not far from the highway but very close to Saratoga Spa State Park. I was able to easily bike from the hotel to the park.
We will stay here again.
Thank you to all who made us welcome during our stay.

Date of stay: October 2020
Trip type: Travelled with family
Thank TheAbbySeas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie Leonardi, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded December 24, 2020

Thank you for your review and sharing your personal experience with future travelers. I hope to see you again and truly wish you and your family the best. It was my pleasure to host your trip to Saratoga.

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Reviewed September 5, 2020

Beautifully decorated and very clean. The front desk staff was very accommodating and friendly, everyone always said hello and asked if we were enjoing our stay. The quickly provided extra towels and even a toothbrush for my grandson who forgot to pack one.
The sitting area was an extra, we enjoyed sitting and having coffee in an area that was not our room. On a rainly day as we had it was nice to have the extra space to lounge about.
This hotel is located close to parks and museums, and a short ride to Albany and Lake George.

Date of stay: September 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank felipea1192020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bobbie Leonardi, General Manager at Best Western Plus Saratoga Springs, responded to this reviewResponded September 25, 2020

Thank you so much for your kind words and honest review. Guest satisfaction is a top priority of ours and we are so pleased to learn that you enjoyed your family getaway. I will be sure to share your experience with my team. We welcome you back the next time you visit beautiful Saratoga Springs and look forward to hosting your next stay soon!

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