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Dreamer57455592334

Starting to lose some of its charm

4.0 of 5 bubblesReviewed 3 weeks ago
We've been coming here for years. This is the first time I'm not so happy. They have doubled the price of the mineral baths to what I consider exorbitant and they are becoming less and less available without an appointment made days in advance. Booking.com informs you while booking the rooms that the amenity fees have been paid by you. Then, upon arriving, the hotel unapologetically charges the fees with tax, explaining they don't know how to fix this with Booking.com. There were other issues.
Date of stay: September 2024
Room Tip: Pool was closed. Aenity fee was supposedly charged at Booking.com. On arriving, they said no- not...
Trip type: Travelled with family
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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Reviewed 4 weeks ago

Such a lovely location inside Saratog state park. Warm and inviting hotel, reminiscent of yesteryear with service to match. Who has a complimentary shuttle these days! Golf, bike, swim, walk the trails searching for mineral springs, check out the spa- truly something for everyone. Really comfy beds and friendly staff. I will surely return!

Date of stay: September 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Go300523
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

We got the tiniest room with a king bed that took up most of the space. The tiles in the bathroom were painted white over the original green and the paint was peeling. The shower was one of those "bath fitter types" which is used to cover an old shower asx a cheap fix. The problem is the it didn't "fit" and when you stepped in the bott and side deflected, making it a dangerous situation. The place has potential, but needs a serioos renovation, not cheap fixes.

Date of stay: September 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JoeH224
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

The location is beautiful. The hotel could really use some upgraded furniture, bathroom, hvac. We had plumbing issues that were resolved during our stay. Also one of our trash cans had not been emptied before we checked in - gross! Great location if you are going to an event at SPAC.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gooney18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 30, 2024

Wonderful historic hotel located in a lovely state park with hiking and biking trails, pools, historic springs and a spa. Less than two miles to downtown Saratoga and the racetrack with free reliable shuttle service to the track, downtown and other nearby location. Beautiful place to relax and destress.

Date of stay: August 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Carol M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 29, 2024 via mobile

Excellent experience. While the ratings about tired old hotel are understandable, my wife and I had a very nice stay in an upgraded room. A big shout out to Eric, very professional and courteous reception agent, and Ron the shuttle driver. We will be back. This hotel warmly contributes to a true Saratoga experience.

Room tip: There is a free shuttle to both downtown and the racetrack, which was very convenient.
Date of stay: August 2024
Trip type: Travelled as a couple
Thank David T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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