Had an amazing stay here and here's why......I left my toiletry bag in the room. Didn't realize it until I got home and I called them and left a message with housekeeping. I figured I would never hear back and to chalk it up as a loss, which is a tough pill to swallow. But Jolene Hayes from housekeeping called me back, said they had the bag and that they would send it to me. I thought "yeah right......" but three days later it was on my doorstep! I can't thank Jolene and Hannah MacIntosh from the front desk for sending this back. They said they would do something, and they did it. Not to mention, the bed was super comfy, Morton's steakhouse was fabulous and we had fun gambling. Even won a few bucks. Would DEF stay here again!!