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“Great Home away from home”
Review of Cannon Suites

Cannon Suites
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Cannon Suites
Ranked #3 of 3 Hotels in Troy
New York City
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great Home away from home”
Reviewed 31 October 2011

We just returned from a weekend stay at Cannon Suites. We were visiting my son at RPI for Family weekend. By the time we had decided to visit Troy, all the hotels were booked. I was a little worried about booking Cannon Suites because there were very few reviews and they were so mixed. We decided to give it a try anyway.

Cannon Suites has just been taken over and the new management was very attentive and professional. Their office on the second floor was open on weekends. And the apartment, 2 bedroom Suite #405 was just beautiful. The style and furnishings were extremely well thought out and very comfortable. It could have come out of a magazine. There were lots of extra towels in the bedroom closets. We wanted for nothing. It was a pleasure to come back to the room and hang out. It truly was a home away from home. The full size kitchen is great too. They should post more pictures on their website. We had so much room for the same price of a double room at any of the hotels in the area.

The only caution is that the room had it's own water heater. Because we live in an apartment with municipal water, we weren't used to the limit of a water heater. We like our hot water showers, LOL. But we quickly learned how to accomodate each other and had plenty of hot water for all.

The area is very sweet and we found so many great shops and restaurants within walking distance of the hotel. Not to mention the views of the Hudson river from our room was terrific. Loporto, an italian restaurant on 4th street was just terrific too. We quickly filled my son's dorm room fridge with leftovers. There's a lovely coffee shop downstairs. Dunkin donuts is down the block. Troy's downtown area is great for exploring.

We will be back to Cannon Suites on our next trip, for sure!!

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank coopieclan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Michigan
Level 6 Contributor
117 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 December 2010

We loved this charming hotel in a renovated building in downtown Troy. The building was beautiful, location was ideal for antique stores, restaurants and walks along the river. Terrific coffee house next door. For the price of a hotel room, you also get a living room and kitchen. The views from the spacious windows were beautiful and the hotel was peaceful. Free parking was just a block from the hotel. The only downside is that there is no desk service. There was someone on hand to great us when we checked in late on a Friday afternoon, but otherwise, the office was closed all weekend. There is no one on hand to recommend restaurants or things to do, let alone to deal with any problems that might come up in your suite. (Fortunately we had none.) We were, however, given a phone number to contact for any problems. Obviously this setup is not for everyone, but it worked for us. We loved the atmosphere and would go back in a heartbeat.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kalindanya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NY
Level 3 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 21 April 2010

Stayed twice hoping for a better experience the next time. Don't trust the quaint pictures. Too many details to list, but suffice to say you are staying in an unfinished room (molding missing, on the floor, closet door across window acting as a shade, etc). It appears that this was someones idea to fix up and it was never seen to fruition. It's a shame because I would love to help build up Troy, but this is a definite NO GO!

Stayed November 2009, travelled with family
Helpful?
2 Thank travelin'bunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Troy hotels

Manitoba
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2009

The hotel is located in Historic Downtown Troy. According to the manager the building is over 150 years old. The rooms have been recently renovated while still maintaining the historic charm. From what I was told, the hotel's management has recently changed. There were a few minor quirks that took a little bit of getting used to, however the staff were very friendly. Jessica, the assistant manager was very accommodating, and was genuinely interested in ensuring our stay was comfortable.

One thing to note is the office hours. The office is open 9am-5pm Monday - Friday and closed Saturday & Sunday. There is someone on call though during the off times. If you call the hotel phone number, you will likely receive voicemail during the off hours, however messages that are left are returned promptly. It is likely a good idea to call in advance to let them know you are coming, but it seems like there is always someone close by to attend to the guests.

The building was very quiet, the hotel provided free parking (Make sure you ask for a parking pass for their lot), and overall the room was very clean and comfortable.

Their wireless internet was also very fast. Easily the best internet connection that I've seen at a hotel to date.

I would love to stay here again next time I'm in the Troy area.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank korbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany
Level 1 Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2009

This trip to Troy was a beautiful one. We really got to experiance the historics of the place. The cannon Suites was a great place. It was lovley to stay in a comfortable suite with everything from home right there. The Suites were like a home away from home and we will def be back to share the experiance with more friends and famliy next time we are in town!

  • Stayed June 2009, travelled with family
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank easterneyes11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 6 Contributor
200 reviews
196 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
Reviewed 8 March 2009

We had a horrible experience with the Cannon Place Suites. Got the reference from Rensselaer Polytechnic Institute's website (we were on a college visits tour) and their website looked good. However, the reality was far from our expectations: 1) we arrived on a Sunday and their office was closed so we had to call to find out where they put our key; 2) the smell of the "lobby" (ground floor corridor) and public areas were not the freshest; 3) the suite was reasonably clean but the bed was a horror: there was hair on the mattress' sheet; the pillows and mattress' sheets smelled like they have not been changed since the last visitors (I wonder how many?!!); 4) there was NO towels whatsoever. We called at 8pm to get towels but they didn't bring them until we called them again the next morning at 7:30am! 5) the heaters are not working properly so we slept with thick sweaters; 6) the walls are extremely thin and we could hear the smallest noises from the neighbors. Never again! Definitely not worth the $130+ a night...would not stay there again even for free.

  • Stayed February 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank heiranig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cannon Suites

Property: Cannon Suites
Address: 5 Broadway, Troy, NY 12180-3226
Region: United States > New York > Troy
Amenities:
Kitchenette
Hotel Style:
Ranked #3 of 3 Hotels in Troy
Number of rooms: 93

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