We had never stayed at a Hampton Inn before visiting this location, so we weren't sure what to expect. The hotel is in a tired-looking part of town and partially hidden behind a Denny's restaurant, but those are the only negative aspects of this property. Our check-in was quick and easy. The front desk clerk Katherine was extremely helpful offering to help with our luggage and printing off directions for local restaurants and attractions. She offered us each a bottle of water and informed us of all the hotel amenities.
Our room and bathroom were very clean. The dining area was well-equipped and clean. Fresh cookies and coffee were available throughout the day. Snacks and desserts were provided around dinnertime. The complimentary breakfast was very good and offered many options. To-go breakfasts were provided for travelers on the go.
The little extras at this hotel make a huge difference. Not only do they offer the snacks and desserts, but they have a huge variety of movies available to check-out for no fee. They even give you a bag of popcorn to enjoy with your film. They are happy to print traveling directions for free, but a well-equipped business center is also available. We were able to plan out the rest of our trip in a short amount of time and print the information (printing is free!). The pool looked very nice although we didn't use it.
We were very impressed with this location. We had considered a nearby hotel that offered sleep number beds but settled on this one due to the lower price and free parking. It was a good choice, and we will definitely try other Hampton Inns in the future.
- Official Description (provided by the hotel):
- Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more less
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- Also Known As:
- Hampton Inn Utica Hotel Utica
- Utica Hampton Inn