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All reviews pancake machine the room was nice eastview mall nice hotel hot tub parking lot nice breakfast chilli en route decent size rochester area king suite one night stay bed was comfortable clean rooms cookies pillows
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Reviewed June 12, 2018 via mobile

This hotel had an excellent front desk team. I spoke with both Anthony and Stephen and they were patient and friendly. They answered all my questions and made everything a wonderful experience.I would recommend this hotel.

Stayed: June 2018, travelled with family
Thank myrockinziva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, General Manager at Holiday Inn Express Victor, responded to this reviewResponded June 13, 2018

We appreciate your 5 star feedback!! We look forward to seeing you again in the near future!!

Take care,

Anthony

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Reviewed June 1, 2018 via mobile

Unfortunately I cannot recommend this hotel. I regularly stay at Holiday Inn Express and am generally a huge fan. However, the problems with this hotel were 1)there was an odd smell in the l many lobby and hallways, 2) the bathroom door in our king suite was about an inch too wide and thus the bathroom door could not be closed, 3) our suite was seperated by another suite with a single door that had one inch gap at the bottom thus we could easily hear exact words of our neighbor, see the lights, and see their feet moving near the door, 4) at breakfast there were trays of bananas all of which were seriously overripe. Etc.

Stayed: June 2018, travelled as a couple
1  Thank Martine Courant R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, General Manager at Holiday Inn Express Victor, responded to this reviewResponded June 4, 2018

We apologize for your poor experience at our hotel.

We have escalated all of your concerns up to our management team to further correct.

Thanks for giving us a try and we look forward to hopefully seeing you again soon!

Thank you!!

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Reviewed May 31, 2018

This was a spur of the moment decision to stop overnight in Victor as we traveled for Memorial Weekend 2018. Found a last minute deal on Priceline. Being an IHG member we've often stopped at Holiday Inn Express hotels and been satisfied. This hotel was particularly memorable. The room was spacious and remodeled recently. The bed was especially comfortable. Loved the modern stream lined décor in the room and also the bathroom which was bright and very clean looking with so much white used in the materials. The unusual lighted frame mirror was especially beautiful and provided great lighting for shaving, putting on makeup, etc. Loved the security bar in the tub/shower also. The hallways were also newly remodeled and the choice of stylish carpeting and wall colors was extremely attractive. The bonus was the bountiful and delicious included breakfast. A very nice spacious dining area was adjacent. The staff checking in was extremely efficient and friendly and Mgr. Anthony D. Manzari, provided a friendly and quick checkout with a quick background on the hotel and it's extensive remodel. We would certainly make a point of staying in this hotel when we are in the area and would highly recommend it. There's a beautiful pool and hot tub and exercise room there too, which if we were staying longer, we would've taken advantage of for sure. Easy on and off NYS Thruway; very close to lovely Canandaigua Lake.

  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Elaine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, General Manager at Holiday Inn Express Victor, responded to this reviewResponded June 1, 2018

We appreciate the five star review on our hotel!

Thank you for mentioning our renovations and how happy you were with the over all service!

We look forward to seeing you again in the near future!

Thank you,

GM

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Reviewed April 1, 2018 via mobile

Stayed in April.. hotel is under reno but don’t let that stop you. The price is right and the renovated rooms are great. Lots of plugs for your devices. Good lighting. clean bathroom. And the pillow are awesome.
Service very friendly.
Breakfast is decent. Groovy pancake machine and lots to choose from. They don’t rush you out
Close to mall and within walking distance of chili’s if you are having a few beers.
Close to hwy so you can avoid traffic.

Stayed: April 2018, travelled as a couple
Thank travelcato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, General Manager at Holiday Inn Express Victor, responded to this reviewResponded April 2, 2018

We appreciate the review on our brand new hotel rooms!

Our renovation will be fully completed in June of 2018!

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Reviewed March 29, 2018

I stayed for a single night while passing through on business. I stayed here about 4 years ago and things have actually improved.

Locations is great: right off the NYS Thuuway with a Denny's and Chili"s a short walk away. I was in a renovated room which was really nice. Spacious, clean, black-out blinds, comfortable bed, sparkling bathroom, outlets (120v and USB) everywhere. My only small complaint would be the gap under the door letting hallway noise and light into the room. However, that wouldn't stop me from staying here again.

All in all, not what I would call a destination property, but excellent for one or two nights if in the area.

  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank ToSquareBob1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday V, General Manager at Holiday Inn Express Victor, responded to this reviewResponded March 30, 2018

Thank you so much for the review!

We look forward to seeing you again in the near future!

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