We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (760)
Filter reviews
760 results
Traveller rating
482
179
56
28
15
Traveller type
Time of year
LanguageAll languages
More languages
482
179
56
28
15
Show reviews that mention
All reviews great hotel eastview mall king suite separate bedroom oatmeal great room off the highway would definitely stay here again parking lot cookies complimentary breakfast front desk staff restaurants and shopping pool and hot tub staff was friendly excellent stay convenient location
Filter
Updating list...
22 - 27 of 760 reviews
Reviewed August 29, 2018

Clean and tidy with pleasant staff. A typical Hampton Inn.They are updating the hotel and the left wing was closed, which was unfortunate as the elevator is a long hike from the front desk on the right side. The refreshed bathroom with walk in shower is much more user friendly for us older travelers.Once the left wing is open again we will be very happy.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBouplon, General Manager at Hampton Inn & Suites Rochester/Victor, responded to this reviewResponded November 6, 2018

Dear Adrian W,

Thank you for sharing your experience at the Hampton Inn & Suites Rochester/Victor.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are almost finished with our renovations in all of our guest rooms- we are glad to hear that you like the new bathrooms with walk-in shower. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Hampton Inn & Suites and we hope you choose to stay with us again whenever your travel needs bring you back to Rochester/Victor, NY.

Sincerely,

Lauren Bouplon
Assistant General Manager
Hampton Inn & Suites Rochester/Victor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 28, 2018

Comfortable and clean. Small beds and no fridge in the room. Property under construction but the staff made every effort to ensure that didn’t affect our stay. The breakfast was great and the quality of the staff was top notch.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 21, 2018

We we’re moving our son in at Nazareth College and needed an overnight place to stay. The hotel is easy access off the highway, the accommodations are comfortable and clean, and the staff is welcoming. We also enjoyed being able to walk across the parking lot to not one but two restaurants - one fast casual and one reasonably priced high end pub food. We enjoyed the stay. Even though it was a trip with a purpose we still felt relaxed and relaxed at the Hampton Inn in Victor.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank deborahcS5049MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 18, 2018

We enjoyed our stay. Restaurant right beside the hotel was excellent. Shopping close by. I had to fill out the survey twice. It was about a $100 more compared to other comparable hotels in the area. Very nice though.

Date of stay: August 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank lbissettii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 17, 2018

Beautiful design, spotless rooms and facility, friendly and helpful staff - including Breakfast lady. I was passing they the area after a long day (started at 3am) and booked the room thru my phone earlier in the day. I did need to call to see if I could check in early and they were professional and helpful. I travel and stay at many Hampton Inns. This one is simply exceptional.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank PD1600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LBouplon, General Manager at Hampton Inn & Suites Rochester/Victor, responded to this reviewResponded November 6, 2018

Dear PD1600,

Thank you for sharing your experience at the Hampton Inn & Suites Rochester/Victor.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. We are glad to hear that you were able to check-in early, the room was clean and the staff was friendly/engaging. As a valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

Thank you for staying at the Hampton Inn & Suites and we hope you choose to stay with us again whenever your travel needs bring you back to Rochester/Victor, NY.

Sincerely,

Lauren Bouplon
Assistant General Manager
Hampton Inn & Suites Rochester/Victor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews