We stayed at intercontinental for 6 nights and 7 days. Lovely hotel, good location (not best as it is not very near to market), great rooms, nice and small beach and amazing pool. Food is good for vegetarians. The only thing it lacks is attitude and approach to clients. We particularly had very bad experience on valentines night at noble house. We found a fly at the bottom of our rice bowl. The chef called ' Vyash' was not only insensitive, but very rude in approach when pointed out. We left our meals incomplete and just left the restaurant. When pointed out to their duty manager, we received no response. Also left feedback with the hotel general manager of the hotel and then Asia pacific in charge, but no response. If senior management can choose to be callous and have indifferent attitude, what approach and attitude can you expect from operational staff. We have traveled to decent places across the world, but never faced such indifference attitude in well rated hotel. Besides their approach, i did rate this hotel as very fine hotel.
- Official Description (provided by the hotel):
- The InterContinental Mauritius Resort Balaclava Fort is located on one of the most pristine stretches of beach overlooking Balaclava, Mauritius. Offering 210 well-appointed rooms including 10 presidential suites, 40 family-type, 20 Jacuzzi rooms, 20 Executive rooms with free WiFi and 120 standard rooms. Facilities include: 3 bars, 5 restaurants, 2 swimming pools including one heated pool, 8 massage rooms, a unique private island, Planet Trekkers kids club, recreational activities, tennis court, 4 meeting rooms & 1 ballroom. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity.ca, IHG and Hotels.com so you can book your InterContinental Mauritius Resort Balaclava Fort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Intercontinental Mauritius Resort, Balaclava Fort Hotel Balaclava
- Intercontinental Hotel Mauritius
- Intercontinental Hotel Balaclava