We arrived at the hotel after a 12 hour flight to be told we had to wait 3 hours until our room was ready, we waited in reception in winter clothes with just 1 fruit juice offered. The room was better than expected, spacious with a view of the pool BUT the bathroom stank of sewage which was coming from the drain in the shower. We complained and they sent a cleaner who put some bleach down the loo. The bathroom smelt of sewage for 3 weeks, so badly that you had to hold a towel over your nose. Cockroaches scuttled about the floor and one got in to the clothes in the wardrobe. The food was OK but repetitive. The staff at the bar and reception were not very friendly but the lady who cleaned our room was lovely. The final straw was when we had a cyclone warning that never happened and the hotel seemed to totally shut down, very little food and no staff to clean the rooms or even replace towels. We went to another hotel further along the road where everything was running as normal. All in all we had a good holiday but we could not recommend le Palmiste.
- Official Description (provided by the hotel):
- Hotel Le Palmiste is situated in the most charming facets of Mauritius, the North West, more precisely in the coastal village of Trou aux Biches. Le Palmiste Resort & Spa reveals itself in a very warm atmosphere surrounded by an exotic garden situated at not more than two minutes from the public beach of Trou aux Biches.Distances: 60 Km from the airportHotel Facilities: • 81 rooms • Restaurant • Wifi facilities• Bar & Pool Bar ( Le Ralph`s Bar )• 3 Swimming pools• Meeting room • 1 Kids Pool • Spa, Esthetique, Hammam, Jacuzzi & Sauna• Hairdressing • Tour desk & transport • Reading lounge • Night club Accommodations 81 rooms in 3 categories of rooms:41 Standard roomsGarden and pool view with one double or twin bed and possibility of adding one extra bed.28 Superior roomsGarden and pool view with one double or twin bed and possibility of adding one extra bed.12 Family rooms Garden and pool view with one double bed and one adjoining two twin beds for 2 kidsAll rooms are equipped with:Telephone with direct international accessIndividual digital safe LCD TV with local and satellite channelsBathrooms with showers Mini bar (upon request)Tea/Coffee,Hair Dryer,Electricity 220-240VElectric shaver pointRestaurants Le Cateau Vert - offering buffet breakfast, lunch a la carte and dinner theme buffets and menus. SPA Le Lotus center is the wellness lounge for relaxation and enjoying the peacefulness .The wellness lounge provide facilities of Sauna, Jacuzzi, and Steam bath and massage treatments .Using only the finest natural ingredients, our attentive and unassuming therapists will help rejuvenate your body and revitalize your mind to fully appreciate your surroundings vacation. ... more less
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- Also Known As:
- Hotel Le Palmiste
- Le Palmiste Mahebourg
- Le Palmiste Resort & Spa Mauritius/Trou Aux Biches