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1 - 6 of 15 reviews
Reviewed November 22, 2015 via mobile

This is another of "Watertown's Finest" hotels! Do not stay here! Management was very rude and refused to refund room! The rooms are disgusting, cock roaches, bed bugs, and someone took a crap on the floor that had not been cleaned up. Quite a pile! Had two women want to "sell me their services" and was offered "pharmaceutical services" by another "patron"! This place should be avoided at all costs!!!

Date of stay: November 2015
Trip type: Travelled solo
7  Thank Shawn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 21, 2015

The room was cheap, we booked with 1 day notice...only place with open rooms...now we know why!
First inkling this was a really BAD move...The place was falling apart. But we checked in anyway .
Things got worse & worse.
There were people hanging out on the 2nd floor balcony--obviously drunk & still drinking. Filthy clothes on. Staring at a family that was getting out of a car with Canadian plates & making lewd gestures at them.
Really gross & inappropriate behavior.
We had booked mobility impaired room. Nope. Second floor. Not only no elevator , but outside rickety stairs that shook when we stepped on them.
Then the room. OMG. The doorknob FELL OFF WHEN WE TRIED TO UNLOCK THE DOOR!! Had to kick the door open like something out of a bad cop movie. We were sorry we bothered. The room was FILTHY. Bugs & dirt everywhere. A giant bug of some sort flew by my head and out the door--he must have been as scared as me!
Went to the hotel office & complained--the owner? manager? LAUGHED & said "We will fix the door tomorrow" and walked away!!
He was obviously surprised when I said I wasn't staying in a filthy room without a doorknob .
He didn't want to refund me...insisted I had to take another room..well, I agreed. Second room was worse than the first--even dirtier, and the SMELL!
I went back to the office and DEMANDED a refund. After threatening to call police, he refunded me.
We slept in our car...showered at a state park...
The next day, another person at the same event who was local told us that local social services agency uses it as a halfway house for drug addicts and sex offendersbecause it is cheap!
You get what you pay for I guess

Room tip: Sleep in your car...or in a ditch...it would be safer & cleaner.
Date of stay: July 2015
Trip type: Travelled on business
10  Thank Cynthia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 2, 2015

Staying at this motel was like stepping back in time - to the 1980s. Decor and furniture was dated and the TV was an old one - at least it was color and had a remote. And the room did have a working air conditioner.
The towels were slightly threadbare and there were only two bath towels and two washcloths - no hand towel. The sink was an old type and the water pressure was very low in both the sink and tub. The tub had rust spots on the bottom and messy caulking on the sides. The hot water took a long time to get to the faucet and it would come and go while using the shower. The sheets were scratchy and the pillows were lumpy. There was a small refrigerator (that we had to plug in) and a microwave (that we didn't use.) There was no coffee maker and no ice bucket, both of which I missed having. We stayed two nights (Friday to Sunday) and after being gone all day on Saturday, we returned to a room that had not been serviced - beds unmade, wet towels, etc. They did give my husband clean towels when he when down to the office and they did apologize. It seems they "forgot."
The only good things were the location - right on Route 12, just off Route 81, close to both Clayton and Alexandria Bay - and the price ($40 a night). However, as I told my husband who had booked this room based on the price, money isn't everything. At least it was clean and had no bugs. It was worth the price - $40 - but no more. I will not stay here again. My comfort is worth more.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank katden92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 21, 2015

The most horrible hotel in my life! Everything is disgusting: microwave all dirty, the refrigerator doesn't cool at all and the towels and bedsheets are nasty!!! Please, if you can stay in other place and want to enjoy your vacation do NOT stay here!!!!

Date of stay: June 2015
Trip type: Travelled with family
3  Thank Kate H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 12, 2015

I would not recommend this motel to any person OR animal. It was absolutely disgusting. After traveling in a snowstorm, this was the first motel that was seen, so we pulled over and checked in. Upon entering the room there was a tile falling out of the ceiling, cigarette butts in the toilet, and a funky smell. But it was 2am, and there was a snowstorm... so tried to just overlook those things. THEN laying in bed, BUGS crawled around. Not Just One. THERE WAS TONS! SO we went down to the front desk WITH a couple of the bugs to prove to management how gross it was. To my dismay management would NOT refund, nor did they seem surprised or to even care that they had unhappy customers, OR bugs.
I have done a LOT of traveling in my life, and this is hands down the WORST motel or hotel I have ever stayed at. After leaving, I slept in from of a store in my car for a couple hours before heading back on the road. I would rather sleep in a car than that disgusting motel.

Date of stay: January 2015
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
4  Thank MandySue101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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