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Natalie B
Schenkon, Switzerland

Lovely and modern hotel

5.0 of 5 bubblesReviewed Jan 8, 2023
We love this hotel with its modern interiour in the New England style- very stylish! SPA and pool area were good albeit not all saunas were open (or only on demand but nobody informed us about it, we found out when standing in front of closed doors). We stayed in the Africa Suite which looked a bit more plain than on their website, but still enjoyed it, especially because it was huge! The separate bedroom for the kids was good, but a bit tight. Breakfast was very good, really enjoyed that, too. Would come again but the price is too high, so we would need to maybe downgrade with the rooms. Staff is very helpful, no matter what is asked it seems. Mrs. Cathy Pfiffer especially stood out to us.
Date of stay: January 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
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    Reviews (1,659)
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    Traveller rating
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    Show reviews that mention
    All reviews new england style spirit of st louis europa park fountain show outdoor pool excellent hotel suite kids lighthouse harbourside robes sauna entrance kettle theming
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    4 - 9 of 1,659 reviews
    Reviewed December 22, 2022 via mobile

    A wonderful theme park hotel, with great service, well sized rooms and great theming. Also a great location to walk to Europa park and with a great shuttle service to Rulantica that picks up just outside the lobby. The breakfast was fantastic. For those that want it, tea and coffee making facilities for the room can be requested.

    Date of stay: December 2022
    Trip type: Travelled with family
    Thank TheTravelAardvark
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed October 8, 2022

    We stayed one night in one of the "Africa suites"; the room was amazing and we specially liked the small, separate bedroom for the kids. The staff was outstanding (we've made an error while booking our tickets to the Europapark the next day and they corrected it free of charge; the next day my wife felt sick and was allowed to stay a bit longer in the room, etc.) and very friendly. We had dinner and breakfast in the Harborside self-service restaurant and were also very satisfied with the quality of the food and the drinks as well as the entertainment possibilities for the little ones. And another time we will even visit also only as a couple including a dinner in the fine dining restaurant.

    Date of stay: September 2022
      • Value
      • Location
      • Service
    Thank NicolaB465
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed July 25, 2022

    We stayed at the Hotel Bell Rock as a couple having stayed many times before and it never disappoints.

    The check in was smooth and the man at the desk was very helpful. The room we stayed in was VERY cleans and was cleaned daily throughout our stay The bathrooms are well equipped and the shower has GREAT water pressure. The only thing the room lacks is a mini fridge. It would be a great addition, especially at the price of the room.

    If you travel during summer, keep the window shades down as this did keep the room at a great temperature.

    Although it was the french school holidays, we didn’t have a problem getting a space at the pool in the afternoon or a seat at The Spirit of St Louis bar in the evening.

    Yes all the staff aren’t fluent in English, but newsflash….this hotel isn’t in England. Having said that, was h and everyone of them were really helpful.

    The food at both restaurants are great and the cocktails and drinks in the bar were divine, there’s no pre mixed cocktails here.

    All in all a great stay, I can’t knock a point off for the mini fridge but it would be nice.

    Can’t wait to visit again 👍

    Date of stay: July 2022
    Trip type: Travelled as a couple
    Thank 969graemed
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed July 21, 2022

    We stayed here as an overnight stop on our way back home from Italy. We didn't book tickets for the park as we've been there often. Very kind lady at the reception, lovely romm with a small terrace. After checkin we were told we had one hour free entrance in the Europapark which was a nice bonus. Breakfast was very good. As we travelled without children we were seated in a different part of the restaurant where we enjoyed a quiet breakfast.

    Date of stay: July 2022
      • Rooms
      • Cleanliness
      • Service
    2  Thank BelgiumPatrick
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed June 12, 2022 via mobile

    We stayed here in the lighthouse suite, we had 360 degree views, the best being the fountains at the back of the hotel where the children enjoyed watching the fountain show.
    The room was amazing, very clean, modern and had complimentary soft drinks provided.
    The check in was easy, and the staff were lovely. The lady even escorted us down to the entrance of the lighthouse suites.
    The Poole was great with a little indoor section as well as the outdoor Pool. Towels and robes were available complimentary.
    All in all an amazing stay :)

    Date of stay: June 2022
    Trip type: Travelled with family
    2  Thank Lizzy_lu123
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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