Owner Steve is friendly and very helpful over the phone and e-mail.
Property guide book he provides prior to arrival is helpful, but needs a little bit of updating, like the jacuzzi lid cover brace to hold after opening, which didn't look like what was on the booklet. We think it was partially broken or misplaced.
However, at night you can see sky full of stars while soaking in the jacuzzi which is a great view! Sme of the knobs controlling the water flow wasn't working, so hope it will get fixed soon.
We used the BBQ grill 1 night which was nice amenity on not so cold night in February, but could not get the living room gas stove to work on both nights we stayed. Just couldn't tell whether if it was broken, or we were just not doing something right. However, the room temperature was warm enough that we just wanted it to work for the ambience. No harms done.
Showerhead needs to be cleaned or replaced as the water pressure it provided
was not ideal. Also, hand shower would be great, having 4 children between 7-10, instead of fixed shower head. Tub size was good and clean.
Bath towels were rather old and worn. Good think we brought our own from home.
Could not tell which one is for body and which one is for the floor.
It would be helpful if stored with labels in closet, with better quality towels and sheets. I'm sure many will highly appreciate nicer bath towels, and having it
labeled as which towels is for body/face/hand and which can be used for bath floor.
Personally, I think it would be very tight to sleep 16 people, but it was OK for 11.
We wish most rooms had 2 doubles instead of 1 queens. Younger kids stayed in a room with bunk beds and queen bed, which was perfect.
Overall, a very nice stay amongst the 3 families for a short, 2 night 3 day trip to Whiteface and Lake Placid. Thank you Steve for everything. Sorry we missed visiting the facility you manage. We may plan a visit in the Spring or Summer for fishing/hiking again in the area, and your property is certainly on top of the list of place to stay. Sincerely.
This was a great place, will equipped, quiet. The hottub was a must with a nice fireplace. We had a great Family moment.