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All reviews indoor pool room was clean staff was very friendly would stay again bagels app state the breakfast area the blue ridge parkway blowing rock super8 nc asu
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Reviewed September 7, 2018

I am updating our review, solely because of ONE very kind, dedicated associate at this hotel, whoo happens to work in Housekeeping and passed us in the hallway the morning after our bad experience, and overheard our complaints. Her name is Jackie, and she should be running this hotel. She ACTUALLY MOVED all of our belongings to the type of room which we originally requested, because we had to be at the event which we were in town for, supplied us with extra towels and toiletries, and left us a note on the bed. She also informed us that she had NO CLUE why the guy working the night before treated us that way and refused to move us, because there were SEVERAL clean and available non smoking rooms in the part of the hotel we had asked for. She went above what we really expected and saved the day. We are so appreciative, and because of Jackie, would consider staying here, again in the future. After some reflection, I think Hotels.com is largely to blame for how we were treated and the negative part of this experience. I would caution anyone considering using Hotels.com. They couldn't care less for their customers.

Room tip: Book in person during the day and ask for Jackie.
Date of stay: September 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank Charlotte G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8boone, Front Office Manager at Super 8 by Wyndham Boone NC, responded to this reviewResponded September 9, 2018

Thank you so much for your review, Charlotte. We really appreciate you taking the time out to share your experience with us—and we agree, Jackie is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 6, 2018

Gross hotel. This was not a hotel worth staying in. Shower had mildew, curtain didn’t close and the bathroom smelled of urine so badly. In addition, the breakfast/dining area was out of commission because the pool overflowed.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
1  Thank bwrigh881703
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8boone, Front Office Manager at Super 8 by Wyndham Boone NC, responded to this reviewResponded September 9, 2018

Thank you for your review and for choosing our hotel. I must admit that I am a bit confused by your review as our housekeepers do an amazing job cleaning the rooms including bathrooms daily and we have had no issues with our pool overflowing. Hopefully your next stay here at the Super 8 in Boone is just around the corner.

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Reviewed August 30, 2018

in booking we came close in booking at a much higher hotel chain until we checked the reviews on both hotels. The Boone super 8 reviews were much better so we decided to book 3 nights stay and boy were we surprised. Upon arrival this hotel from the start was excellent. The outside property was SO CLEAN and nice looking, then once inside we were so shocked in the appearance of the entry, it was so clean so large and fresh. Then ALL the STAFF made our stay so wonderful and were treated like Royalty for our complete stay. Then our room was on the 3rd floor and was just the same if not better than motels that have cost my $400 a night. Each mornings breakfast was just wonderful and the staff working in this area was very sweet, colorful and talkative. I did not get her name but she made the start of each day such a blessing to us. I hope the owner finds out who she is and gives her a raise in pay as she is a valued employee. She went beyond friendly. I promise you will not go wrong in booking at this hotel. Our overall experience there was one of a lifetime. Thank you again for our wonderful stay Ron &,Cathy Smith Greenville,NC

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank easy506th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8boone, Front Office Manager at Super 8 by Wyndham Boone NC, responded to this reviewResponded August 31, 2018

I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

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Reviewed August 27, 2018 via mobile

Worst night of a wonderful trip. Noisy, listening to snoring through a locked connecting door. Wrongly booked in a smoking room on a smoking floor. Had to leave for 2 hours whilst the maintenance staff performed ‘ionization’ to ZERO effect. The carpet, chairs, bed covers, linen, pillows and even clean towels stank of smoke. Breakfast was for fat and sugar freaks and whisked away before the published time.
Awful

Date of stay: August 2018
Trip type: Travelled as a couple
Thank AdrianLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8boone, Front Office Manager at Super 8 by Wyndham Boone NC, responded to this reviewResponded August 28, 2018

Thank you for taking the time to review your stay with us. We are sorry that you had issues with your neighbor and their snoring. As for the issues related to your booking, we strongly encourage our guest to check their reservations when they make them through a 3rd party (Priceline in your case) to ensure that they receive the room they are wanting as your reservation stated that you wanted to smoking room.

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Reviewed August 10, 2018

This was a pet-friendly hotel which was great! All amenities were up-to-date, and clean. Room was nice. Convenient to everything. I wish there was more variety for breakfast. And there was construction going on in the breakfast area when we were there, and the lobby area.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank csmith609100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8boone, Front Office Manager at Super 8 by Wyndham Boone NC, responded to this reviewResponded August 11, 2018

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to your next visit. hotel.

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