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“Beautiful Wheelchair accessible suite!”

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Holiday Inn Express Boone
Ranked #11 of 18 Hotels in Boone
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Beautiful Wheelchair accessible suite!”
Reviewed 29 September 2011

We were in Boone for a funeral. Traveling disabled with no way to stretch one's legs or walk around, is never pleasant and a bad hotel room makes everything worse! Fortunately for us, we were placed in a roll-in wheelchair accessible shower room that was really a suite. The staff was so courteous, sympathetic and caring, that I could actually feel the stress leaving my body. My husband was visibly relieved that we were placed in the right type of room without a fuss. It made it easier for him, knowing I was comfortable.

Everything was clean and presentable. The bed was so comfortable, we fell asleep almost immediately. Plenty of space to maneuver my electric wheelchair without bumping into husband, furniture or wall.

Thank you for a comfortable place to stay away from home, while we mourned the loss of a family member.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beachykeenjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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328 reviews from our community

Traveller rating
    120
    130
    48
    16
    14
See reviews for
114
95
15
44
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
ga
2 reviews
Reviewed 19 September 2011

My daughter and I were up for a college visit and had stayed here before so
the hotel was familiar to us. Room was clean, bathroom big, front desk service
helpful/friendly. My only negative comes from the fact that at least my queen
size mattress definitely rolled in to the middle. It was fine since it was just
me in the bed, but had there been two of us, we probably would have ended up
in the middle of the bed. The mattress was comfortable enough, though,
given the slight sagginess. If she decides to attend school here, we will
most likely stay at this hotel again.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelswith2Ga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton, North Carolina
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 14 September 2011

This was not our first stay in Boone, but was our first stay at the Holiday Inn Express there. The hotel was one of the nicer Holiday Inn Express properties we have stayed at. The hotel was clean; the bedding and towels quality (our mattress in king size bed very comfortable); the breakfast more than adequate and the hotel itself located nicely close to all that the area has to offer. We had been zip lining earlier in the day at Hawksnest ZipLining and the hotel was only about 15 minutes away. Some of the rooms had balconies (ours did) and that was nice. The staff were friendly, helpful and courteous.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Rosita1124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bartlett, Tennessee
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2011

We stayed 2 nights and I was impressed with how quiet it was. We didn't hear the usual sounds of room doors closing as in some other places we stay. Very clean. Great staff.

  • Stayed September 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lazybee3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
89 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 August 2011

We stayed a single night in this hotel and unfortunately need to agree with recent reviews, ie that it is not up to the standard of other HI Express properties. Our room had two queen beds, one of which had an obvious U shape, with roll-together confirmed when we tested it. We thought the other bed was probably good enough not to request a room change, but we were proven wrong during the night. Also as noted by another reviewer, the pillows were indeed lumpy. The odds against the other reviewers and ourselves all ending up in room 213 must be astronomical, which suggests this problem is reasonably widespread through the hotel. We told the reception staff on checkout and got a fairly automatic-sounding "oh I'm sorry, I'll tell maintenance". We wonder whether maintenance ever do get told, and if so, why it seems they aren't addressing the problem. In other respects the hotel was fine, hence the "average" rating - with better mattresses this would have rated at least a "very good". But when guests pay for the dubious privilege of leaving with back pain, they are unlikely to return.

Stayed August 2011, travelled as a couple
Helpful?
2 Thank littlefmrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockwell NC
Level Contributor
84 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 17 August 2011

Loved this place. The staff, the breakfast, the pool, the rooms and especially the beds were great. Convenience of walking to restaurants and shopping. Highly recommend and will stay here again.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MothertRockwellNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boone, North Carolina
2 reviews
Reviewed 13 August 2011

Stayed quite a few times a couple of years ago and had a pretty good experience. Revisited again and regretted spending $160 per night. The beds were awfully soft and sagged down the middle. Pillows are in pitiful shape. The room smell and there were long hairs on the bathroom floor.

Not worth for the money. Won't come back!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AsuParent2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Boone

Property: Holiday Inn Express Boone
Address: 1943 Blowing Rock Rd, Hwy 321 South, Boone, NC 28607-6151
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Boone
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Boone
#7 Family Hotel in Boone
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Boone 2.5*
Number of rooms: 129
Official Description (provided by the hotel):
Take a Video Tour of the hotel. The Holiday Inn Express Hotel Boone was recipient of the 2003 Development Award as well as the 2004 and 2006 Quality Excellence Award. We are a five story, 129 room hotel offering: two room suites with fireplaces, a jacuzzi and a balcony; King rooms with jacuzzi and standard rooms with Queen beds. All guest rooms have complimentary high speed wireless internet service. This Boone hotel also features a free hot breakfast and free local phone calls. Visit Boone, NC and stay smart at the Holiday Inn Express Boone. ... more   less 
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Also Known As:
Holiday Inn Express Boone Hotel Boone
Holiday Inn Boone
Boone Holiday Inn Express

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