I advise anyone with good sense not to stay here. The service was terrible. Upon check in we found that our reservation wasn't in the system. In addition, someone left their toolkit and hat in the room as if they forgot them when returning from break.
The staff was ridiculously rude and impatient. Their response to a question regarding the ice machine being broken was that "it hasn't worked in 2 years." We witnessed the receptionist be rude to a customer when she complained about the lack of cleanliness of her room.
The place really should be condemed. There was mold in the shower and the toilet seat wasn't attached to the toilet. I don't like posting bad comments about businesses but i will never, ever stay here again!
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- Also Known As:
- La Casa Hotel Charlotte
- Ramada Charlotte