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Reviewed July 18, 2021

Was in town for a family event June 18-20, 2021. Stayed at the Hilton Uptown. Very nice hotel, extremely clean, nice staff, great in-house restaurant for appetizers, lunch and dinner.

Only two complaints - you have to pay for parking - which I believe should be waived if you are a guest at the hotel - and the in-house restaurant breakfast needs to be improved. To explain further - they do not have sit down service for breakfast, you place your order with the check out clerk (who seemed a bit overwhelmed) choose a table and sit and wait for it. Could not order more than one item - meaning eggs and french toast (that was not an option) and they did not have half and half for the coffee - not that they ran out, it was not an item they offered.

Would be great if the Hilton would revise their policy on parking for guests and work on improving the restaurant for breakfast.

Other than that - extremely nice hotel, clean and friendly staff.

Room tip: As for a room on a higher floor for views.
Date of stay: June 2021
    • Value
    • Rooms
    • Service
2  Thank plgrandy2002
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 16, 2021 via mobile

Milton at Hilton Center City was awesome!! Helped us so much!! Went over and above the call of duty!!! He was an unofficial tour guide with great knowledge of the city. At checkout time he assisted us in getting our luggage to the car while we finished our last Charlotte museum!! You rock Milton!!!!

Date of stay: July 2021
Trip type: Travelled as a couple
Thank 992christyl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 11, 2021

Great Hotel with Excellent Customer Service great view and the quality of sleep was excellent I really enjoyed my stay and will stay again.I recommend this Hotel if you’re in the Charlotte downtown area you want be disappointed

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank nalishagraham3948
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 9, 2021 via mobile

Hilton is walking distance to my favorite places uptown Charlotte. Milton recommend a jazz place close by and a delicious restaurant walking distance. His truly the definition of customer service. My room was excellent as well high floor is a must.

Date of stay: July 2021
Trip type: Travelled with family
Thank michaelzN7276QD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 9, 2021

Front desk was very informative fast check in. My valet service on point. Guy with the slick hair back Milton. Very down to earth. Help us with our luggage and parking our car. Definitely recommend the Hilton uptown Charlotte.

Date of stay: July 2021
Trip type: Travelled with family
Thank Isaacb12457
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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