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All reviews front desk would stay here again ac worked well room was large many restaurants within walking distance the breakfast area texas roadhouse four nights both mornings guest laundry attending a concert fitness area king suite hotel is located needed a place to stay the bed was extremely comfortable a great stay
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Reviewed January 29, 2015

Check-in was smooth and I was in my room in moments. Loved the layout of the suite and comfortable bed. Was able to find the TV shows I wanted to see without hardly any effort. And the wifi was spot on. I found I had more than enough outlets to plug in all my devices to charge after a grueling day at work. Did not have to adjust the temp in the room and it was really cold outside. I purchased some food and drinks from the front desk and didn't have to venture out. Slept comfortably, woke on time and felt refreshed. I had the hotels breakfast and was delighted in the choice, the flavor, and the quantity. Best in house breakfast yet! I completment the hotel and the staff for a stay that I really enjoyed. I will keep this one on my private list!

Room Tip: Experienced no major noise, from hotel nor it's guest. Great deal of parking.
  • Stayed: January 2015, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Johnny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded February 2, 2015

Hi, Thanks for the review! I'm glad you enjoyed your stay. And I'm glad you'll be coming back. We love repeat customers. Please, always mention you're a repeat customer; we'll give you an extra discount! Thanks! Sincerely, James McGivern GM

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Reviewed January 22, 2015

My wife and I had planned a business trip at several stops around the state and as the day unfolded we decided that driving all the way home was out of the question. We stopped here and were pleased with all aspects of the visit. Terrific and knowledgeable staff; clean and comfortable room; great breakfast bar; and the location was right across the street from a favorite Steak House. Our business trip turned out to be more relaxing than expected!
A special thanks to James McGivern the GM for taking some time just to have a nice conversation!

Room Tip: Just have a discussion with the staff; ask their advice and they will give you an honest answer; my experience anyway!
  • Stayed: January 2015, travelled on business
    • Location
    • Rooms
    • Service
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded January 23, 2015

I'm glad you decided to stay too! And I enjoyed having you! Take care. Safe traveling... Hope to see you again. Sincerely, James McGivern GM

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Reviewed January 22, 2015

We chose this hotel for a weekend getaway to shop and visit IKEA. The stay was excellent from check in to check out. Pam checked us in, and she was wonderful! She was efficient and friendly, and I wish I could have talked to her longer! The room was very spacious and a great value for the price! Bed was comfortable, bathroom and all other areas were very clean! Excellent location! We were just minutes away from great restaurants and 100's of places to shop. All in all, a great stay! We will definitely be staying here in the future!

  • Stayed: January 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded January 23, 2015

Yes, we are ideally located for great shopping! Glad you had fun! Take care. Sincerely, James McGivern GM

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Reviewed January 22, 2015

My family and I had a wonderful experience at this hotel. It is a wonderful location. The pool was wonderful and very clean. Staff was very friendly and helpful. The complimentary breakfast was also great. This is a wonderful place to stay and we will be back!

  • Stayed: January 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Kimala S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded January 23, 2015

Hello, thanks for such a nice review. We are glad you enjoyed yourselves. We always want our guests to have a clean nice stay. Take care. Safe traveling... Sincerely, James McGivern GM

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Reviewed January 15, 2015

This was one of the most convenient hotels I have stayed in. It was close to restaurants, shopping, & the interstate which made our trip (with cheerleaders) much easier! I must say the staff was extremely helpful! Check-in was simple, the front desk brought extra blankets to my room within 10 minutes of me contacting them, they provided our competition team with printed direction to the convention center in Concord, and Pamela went above and beyond to make sure our stay was pleasant. I have another trip planned to come to the area this summer and I will definitely being staying here again!

Room Tip: Pool is cold. Rooms are very spacious.
  • Stayed: January 2015, travelled with friends
    • Rooms
    • Cleanliness
    • Service
2  Thank Tonya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James M, General Manager at Comfort Suites Concord Mills, responded to this reviewResponded January 19, 2015

Thanks for having stayed with us! I'm glad you and your girls enjoyed yourselves. We love having teams visit... Take care, and I'm glad you squads did so well in the competition! Congratulations! Take care. Sincerely, James McGivern GM

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