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All reviewswashers and dryerschapel hillfull kitchenfront deskhome depotplace to stayfree dinnerlight dinnersocial hourlaundry roomfresh fruitoutdoor poolstores and restaurantsshort stayfitness centerstaff was very friendly and helpfulflat screen
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Reviewed September 4, 2017

Short stay while my house was being worked on. Room was a decent size and the half kitchen was sufficient to cook simple items. Even had a some recipes. Exercise room was it bit sparse. Good sized outdoor pool (though we did not use). OK room facilities. had golf channel on TV!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded September 11, 2017

Dear Ray S,

Thank you so much for sharing your unique perspective following your recent stay. You've officially earned "Super Guest" status for being the first ever to make note of the recipes found in our in-suite Guest Directory! So people do still read it! Glad to hear you also appreciated the ample number and variety of sports included in our TV channel line-up...seems to be incredibly important to many guests! Thank you again for allowing us the privilege to be your home away from home during repairs at your residence, and for taking the time to post your review.

Gratefully yours,
Leanne Tripp, Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2017

This is a good Staybridge in Chapel Hill with a good gym and a nice but small outdoor pool. The facilities are very clean with large suites and lots of shops and restaurants within a short walking distance. Breakfast is included, but one can't say much for the quality of the food, which is typical 'free' breakfast fare. I think it's rather quiet for the most part, but I has the misfortune of getting a room right across the hall from the housekeeping room/closet, the door of which was allowed to slam closed all day long as the housekeepers went in and out.

Room Tip: Avoid rooms near housekeeping doors
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Darin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded August 16, 2017

Dear Darin S,

When an IHG Rewards Club Platinum Elite member takes the time to review our hotel, we definitely listen. So thank you for providing valuable feedback from your recent stay. Cleanliness, plenty of space and a great location are attributes we're proud of, but more importantly, we will use your perspective on breakfast and housekeeping in our ongoing efforts to exceed our guests' expectations. We do hope you'll stay with us again the next time your travels bring you to Chapel Hill!

Gratefully yours,
Leanne Tripp, Director of Sales

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Reviewed July 6, 2017 via mobile

Everything you read is real as it gets!! Awesome staff John at the front desk and the ladies that's responsible for cleaning 138 to the guy who came to check the machine for me in the laundry room you were amazing I can't remember some names but I know you went beyond on July 2-5 to keep room 138 spectacular thanks I'm very grateful for that

Stayed: July 2017, travelled with family
Thank Terance01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded July 10, 2017

Dear Terance01,

It's not often that we hear our Two Bedroom Suites described as "spectacular," so know that we are blushing as we respond to your comments! Your kind words are so appreciated, as we are so proud and fortunate to work alongside such dedicated teammates as John at our Front Desk, our incredible Housekeepers, and our talented Maintenance crew. Thank you so much for choosing our Staybridge Suites as your home away from home during your 4th of July holiday, and for taking time to post such a thoughtful review. We hope your travels bring you back to the area and we have the privilege of welcoming your family yet again!

Gratefully yours,
Leanne Tripp, Director of Sales

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Reviewed June 30, 2017 via mobile

Everything seems to be running smoothly at this Staybridge. Staff is helpful and friendly. Breakfast seemed above average for Staybridge. Fresh fruit is always a plus. They could use some trays for those taking food to their room to eat. Noticed there was not a garbage can at entrance/maybe it was hidden. Noticed the stairway we used by our room was heavily soiled and needed vacuumed (photos attached). I did have trouble with the machines in the laundry room. Two washers look really old and one I used on delicate and noticed they were on fast spin and my clothes were very hot when finished so indicates to me delicate is not working properly. The dryers are really different-no instructions in words on the machine and a brand I have never seen before. The fitness Center is very good size, I only used the bike and it was fine but my husband said the treadmill would not work for him. Internet seemed fine. Enough plugs. It is always nice to have a full refrigerator and dishwasher in the room. Elevator was making a noise I did not like so chose the stairs when I could.

Stayed: June 2017, travelled on business
Thank MED1500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded July 5, 2017

Dear MaryModesto,

Thank you so much for sharing such a detailed review following your recent stay. Since feedback like yours is our primary method of gauging strengths and opportunities, your specific comments are being shared with our management and team to better focus our ongoing efforts to improve guest satisfaction. So thank you again for not only choosing to stay with us, but also for taking the time to post such useful information. We're glad your overall conclusion was that you "like this property," and hope we'll have the opportunity to welcome you back!

Gratefully yours,
Leanne Tripp, Director of Sales

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Reviewed June 23, 2017

room is perfect
stuff are nice and helpful
services are on the top
it is quite clean place
i staid for 3 weeks no problem at all
its place is good near Kroger and Walmart
breakfast is perfect and the kitchen guy is friendly food is really good

  • Stayed: May 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank abdullahselim2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded June 27, 2017

Dear abdullahselim2017,

It's especially appreciated when a long-term guest gives us such a glowing review as yours, so thank you very much for sharing your kind words with our staff and your fellow travelers. In three weeks time, you surely experienced most every offered amenity, and interacted with many, if not all, of our team members, meaning we had ample opportunity to make a good impression, or not. So thank you again for taking a moment to express your thoughts following your visit, as we wholeheartedly welcome you to stay with us again should your travels bring you back to Duke.

Gratefullly yours,
Leanne Tripp, Director of Sales

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