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All reviewswashers and dryerschapel hillfull kitchenfront deskhome depotplace to stayfree dinnerlight dinnersocial hourlaundry roomfresh fruitoutdoor poolstores and restaurantsshort stayfitness centerstaff was very friendly and helpfulflat screen
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12 - 17 of 227 reviews
Reviewed October 13, 2017 via mobile

I really enjoyed my stay at this hotel. Although there was a few minor issue in the room with housekeeping once I brought it up to Emri Moore, she took care of it immediately. She is welcoming and a great host and assistant manager. The free food and drinks are a plus. I’ll stay there if I go back.

Stayed: October 2017, travelled on business
Thank Sam G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded October 20, 2017

Dear Sam G,

Thank you for your tremendous shout-out to our Assistant General Manager, Emri Moore. No one on our team would be as successful without her positive influence and patient guidance, and she definitely cares for each and every guest like they're part of the family. We are truly blessed to benefit from her compassionate leadership, and equally blessed to receive heartwarming reviews from cherished guests such as yourself!

Gratefully yours,
Leanne Tripp, Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2017 via mobile

The staff were so friendly. The suite was immaculate with complementary popcorn coffee and other useful items such as paper towels with full kitchen. We used the pool which was excellent. On Mon - Wed nights they have complementary buffet dinners which are excellent (it was BBQ chicken and Salad on our night) complimentary wine as well - extremely generous. We would definitely stay here again:)

Stayed: September 2017, travelled with family
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 18, 2017

We cannot say enough good things about Staybridge, their staff, the room was great, food was good. We came as evacuees with our cats. We did not know from day to day when we could go home, they were terrific about that, Will stay there again and recommend to others.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank rayeap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded September 19, 2017

Dear rayeap,

Thank you so much for sharing such kind words following your recent stay. Being within 5 miles of three area hospitals, our team is cognizant that some guests are here out of medical necessity, not choice. Obviously, hurricane evacuation is not a desired reason for travel, either! So we're delighted to learn our hotel and staff were bright spots in an otherwise challenging situation, and that you felt at home in our care. Our hearts especially go out to evacuees forced to leave their pets behind, so thank you for letting fellow travelers know we're a safe haven for people and pets alike. Our hope is that your family made it back home easily, with your property and belongs found unscathed. We will keep you, and all of our guests who sought shelter during Irma, in our thoughts and prayers.

Gratefully yours,
Leanne Tripp, Director of Sales

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Reviewed September 4, 2017

Short stay while my house was being worked on. Room was a decent size and the half kitchen was sufficient to cook simple items. Even had a some recipes. Exercise room was it bit sparse. Good sized outdoor pool (though we did not use). OK room facilities. had golf channel on TV!

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Ray S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded September 11, 2017

Dear Ray S,

Thank you so much for sharing your unique perspective following your recent stay. You've officially earned "Super Guest" status for being the first ever to make note of the recipes found in our in-suite Guest Directory! So people do still read it! Glad to hear you also appreciated the ample number and variety of sports included in our TV channel line-up...seems to be incredibly important to many guests! Thank you again for allowing us the privilege to be your home away from home during repairs at your residence, and for taking the time to post your review.

Gratefully yours,
Leanne Tripp, Director of Sales

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Reviewed August 15, 2017

This is a good Staybridge in Chapel Hill with a good gym and a nice but small outdoor pool. The facilities are very clean with large suites and lots of shops and restaurants within a short walking distance. Breakfast is included, but one can't say much for the quality of the food, which is typical 'free' breakfast fare. I think it's rather quiet for the most part, but I has the misfortune of getting a room right across the hall from the housekeeping room/closet, the door of which was allowed to slam closed all day long as the housekeepers went in and out.

Room Tip: Avoid rooms near housekeeping doors
  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Darin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StaybridgeDurham, Director of Sales at Staybridge Suites Durham-Chapel Hill-RTP, responded to this reviewResponded August 16, 2017

Dear Darin S,

When an IHG Rewards Club Platinum Elite member takes the time to review our hotel, we definitely listen. So thank you for providing valuable feedback from your recent stay. Cleanliness, plenty of space and a great location are attributes we're proud of, but more importantly, we will use your perspective on breakfast and housekeeping in our ongoing efforts to exceed our guests' expectations. We do hope you'll stay with us again the next time your travels bring you to Chapel Hill!

Gratefully yours,
Leanne Tripp, Director of Sales

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