This hotel is right next door to a few other quality places where I have housed friends and family visiting Durham. It is well located, has many nicely equipped suites and its prices are a bit lower than some of the other hotels nearby. They serve a basic hot breakfast and supper Monday -Wednesday. Because Durham is a great medical city, some people stay here for out-patient therapy. There is much to commend this place, but in the end, I found their service so dreadful, that I hope never to come here again. Here are my chief complaints:
1) While offering to help, they offered no real assistance when specifically asked. I asked them for restaurants that deliver to the hotel, they looked me straight in the eye and said: "We do not know."
2) The food service area is too small for the number of people that use it. As a consequence, people consistently found themselves bumping into each other.
3) I was there to care for my husband, who was bedridden, for the initial week. They provided no trays or containers or wrapping to bring food to him. When I improvised my own, they complained and told me to come at the end of the dining period and take what was left.
4) Housekeeping accidently collected a plastic canvas bag of personal items on the floor of the bathroom thinking it was trash. I discovered the error about an hour later and called the front desk. They never located the bag or apologized for the error.
5) They do not have sufficient handicapped parking spaces.
- Official Description (provided by the hotel):
- Come to the Staybridge Suites Chapel Hill-Durham , a new, all-suite extended-stay hotel. We re located a few miles from Duke Medical Center, UNC Chapel Hill, Dupont, IBM, Motorola, Nortel, and GlaxoSmithKline. Guarantee the success of your next event in our smartly decorated meeting rooms, with professional planners to assist you. Take care of business in our 24-hour business center with copying and faxing services. Our spacious fitness facility and swimming pool will allow you to relax during your stay and work off the stress after a busy day of meetings. Each of our delightfully appointed suites will have you feeling like you are vacation, even if you re not. Each has a fully equipped kitchen with all the tools you ll need to whip up your favorite meals. Enjoy thoughtful amenities such as cable TV, free high-speed Internet access, and voicemail-enabled phones. Staybridge Suites is moments from all the unique, interesting attractions of the Chapel Hill/Durham area. We are convenient to the Morehead Planetarium, Studio 91, Ackland Art Museum, Triangle Theatre Festival, Wallace Wade Stadium, and the Carolina Brewery. Get comfortable it s Staybridge Suites Chapel Hill Durham! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Priceline, TripOnline SA, HotelQuickly and getaroom.com so you can book your Staybridge Suites Durham-Chapel Hill-RTP reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Staybridge Suites Durham-Chapel Hill-Rtp Hotel Durham