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All reviews evening reception order omelettes beautiful hotel movie theater pool and hot tub fort bragg managers reception would highly recommend this hotel living area complimentary breakfast excellent stay breakfast staff definitely stay here again enjoyed my stay staff was friendly north carolina waffles
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Reviewed October 30, 2018

We had our 30th high school class reunion this past weekend at the hotel. It was great and we all had a great time. The food was great and the room was very comfortable. Will definitely be back for another stay.

Date of stay: October 2018
  • Trip type: Travelled with friends
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Review collected in partnership with Embassy Suites Hotels
Thank Kelly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2012fay, Public Relations Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to give us feedback. We are so happy to hear how much you enjoyed our event space, your guest room, and our many food options!
We look forward to hosting you again soon!

thank you!

Meagan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2018

Hotel is beautiful. Complimentary breakfast was great. Experience was not what is expected from a Hilton honors member. Rep told me that this hotel is not corporate, they are franchised and that my complaints wouldn’t be acknowledged. Rep made me accept an upgrade that ended up costing me more money than what was available. The reps must get paid to sell you an upgrade.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Escape65501091138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2012fay, Guest Relations Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded 5 weeks ago

We appreciate you taking the time to leave us feedback. I apologize you did not receive the best service we offer. The representative was correct in we are franchised. However, if you were having issues I hope we did handle them accordingly.
I would love to hear more about this experience to understand what came about for the price to go up. The only situation this would typically occur is if it was prior to check in time and the only room we have available is a different room type. Our representatives do not get paid additionally for selling upgrades.

Thank you

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 29, 2018

I must say that my stay at the Embassy was excellent. The staff was so people friendly and provided great customer service. The facility was very clean and beautiful. The breakfast host/greater was fantastic with a great personality.

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank mrslaw007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2012fay, Guest Relations Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to give us such a stellar review! Our family prides ourselves in providing the best customer service. Michael, our breakfast host, is truly amazing. We are so lucky to have him part of our team. We look forward to hosting you again in the not so distant future.

Meagan

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Reviewed October 19, 2018

Stayed at several hotels in the Fayetteville area and the Embassy Suites is by far the best accommodations. Rooms are very comfortable and the complimentary breakfast is an excellent addition that no other hotel can compete with

Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank rtwmpastor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2012fay, Guest Relations Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded October 24, 2018

Thank you for taking the time to leave us such a stellar review! We pride ourselves in out breakfast, and it is one of the many reasons, I always choose to stay at an Embassy.

Thank you for being a valued guest. Please come back for a visit soon,

Meagan

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Reviewed October 15, 2018

We were in town visiting our son at Ft Bragg. Chose to stay here as part of the Hilton family. We were pleasantly surprised and excited. Great breakfast. Nice lobby bar. Clean comfortable rooms. Does not break the bank. We will stay here again when we come back.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Stephen1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2012fay, Guest Relations Manager at Embassy Suites by Hilton Fayetteville/Fort Bragg, responded to this reviewResponded October 24, 2018

Thank you for taking the time to leave us a great review! Happy you got to enjoy many of our amenities, including my favorite, our breakfast. Great to hear that you and your family enjoyed your stay so much, looking forward to your next visit.

Thank you,

Meagan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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