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C$154
Fully refundable before Thu, Mar 28
Breakfast included
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Reviewed August 17, 2017

Have never had a poor experience in a Hampton Hotel. But the Hampton in Franklin N.C. was by far the best travel experience. Staff warm and helpful. Hotel spotless. Especially when one couple had to stay due to a car problem, the hotel staff made sure they were taken care of and did not make them feel out of place at all Wonderful people at Hampton in Franklin N.C.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank maryhC535ZM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded August 22, 2017

You are very kind - Update her car is fixed and she is leaving us today!!!

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 16, 2017

The staff was kind, friendly, helpful, courteous, and professional. They went above and beyond to provide great service and to provide information about local restaurants. The rooms were very clean and the complimentary internet service worked well. Overall great experience; would definitely stay here again.

Date of stay: August 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank micholew502
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded August 18, 2017

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 15, 2017

If you are looking for a quality hotel in western NC. this is the location. The staff is of 5 star quality. The breakfast in the morning was nice. The hotel is near the major highway. Ample parking. While I do not normally stay at Hilton's, this is the location where I would return to in the future.

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Mtnbrookie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded August 16, 2017

STAFF IS "5" STAR!!

WE ARE SMILING FROM EAR TO EAR!!!!

I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 14, 2017 via mobile

My husband & I needed a place to stay so we could attend a concert at the Smoky Mountain Center for the Performing Arts. We located this hotel, which is about 4 miles from the venue, and booked a room online. First impression was very good - the lobby was spotless and the check in process was easy. Michelle (forgive me, I know her name was spelled in a more unique way) was charming and helpful. I asked for recommendations on where to eat and I received a glowing review of Caffe Rel (which was indeed excellent, review to come) as well as a list of other local dining establishments. Our king room was very comfortable and again, extremely clean. Nice Neutrogena amenities, reasonably spacious, closet with plenty of good hangers and a microwave & fridge included. Breakfast was very nice, items replenished frequently. We ended up extending our stay by one night and the breakfast items were a little different on day two, which we appreciated. It's nice to have options so you don't have to eat all carbs to start the day off. The hotel is above a barbecue restaurant, a Taco Bell and a KFC. We didn't eat any of those places but they are close by if need be. There is also an Ingles grocery store very close to the hotel. We thoroughly enjoyed our stay here & we would not hesitate to book this hotel again. ***Outdoor pool was closed during our stay, may want to check the website or call hotel directly if that's really important to your family.

Date of stay: August 2017
Trip type: Travelled as a couple
1  Thank DIXIELANDTRAVELER
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded August 16, 2017

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

You are so very kind to share such praise. WE ARE WALKING ON SUNSHINE!!!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 9, 2017

Very comfortable small Hampton Inn in the mountains. Room was very clean, bed was very comfortable, check in was speedy. Good cookies! My wife and I usually stay at Hampton Inns when traveling as they are predictable comfortable.

Date of stay: July 2017
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 507RobertD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this reviewResponded August 11, 2017

THANKS FOR THE KIND WORDS! SO VERY MUCH APPRECIATED….

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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