The front desk was wonderful and the lobby was beautifully decorated for fall. This property looks to be updated. I have learned over the years that some of the Hampton properties get pretty seedy before updating. You can tell it was redecorated. However, the bed was hard. Very hard. Neither of us slept. I remember new Hamptons had pillow top beds and would provide an excellent night's sleep. I was hoping for a much better quality for the primary reason we were there. This is no fault of the staff. The room was clean and the bedding was clean. Breakfast was fine and coffee was ok. We were given a room near the end of the hall and it was quiet. Also, there were strange extra charges on my credit card until I called and they disappeared the next day. When I called I was told they charge a feel to hold the room and the other charges were separated by room and tax. Very unusual.
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- Also Known As:
- Hampton Hotel Franklin
- Franklin Hampton Inn