They reworked the restaurant about a year ago and we visited for the first time since that last night.
The former menu was extensive and included a separate low carb menu. It now is much smaller and only includes sandwiches and either pasta or entrees with pasta side dishes. We try to minimize carbs so the current menu offers us very little we can eat. The food was not bad but the menu will take CPW off of our restaurant list.
The owner responded to my comments as written above on their site that the low carb options were still available by request and that some veggie sides could be substituted for a pasta side. Owner response re that option was "hopefully that is visible" on the menu. Neither my wife or I saw it.
The owner responded that "...most of the legacy low carb dishes are still available by request and that the multiple menus (previously) often confused and frustrated (their) guests in the past. We do however still prepare a lot of these low carb dishes. Our goal now is to train servers to relay these possibilities to you."
My resonse is that a secret option does the customer no good. The only way that options like low carb available can work is if there is a note to that effect on the menu. Relying on servers to remember to mention that is likely highly ineffective. In fact, the "sandwich" sides referenced on the menu are not listed anywhere. The server told us what they are. Sides that can be added for an extra cost are listed. Not the same as the ones the server gave us re sandwich sides though maybe some overlap.
Bottom line for us is that we now prefer the aTavola! menu which is where we have been going the last few years, primarily due to it being more convenient for us. I think their sandwiches are better when compared to the chicken sandwich I had last night. And the okra and better broccoli salad are additional pluses for them.
I thanked the owner for responding. It shows that he or she value customer feed back in an effort to improve. I stress that the food was not bad, just not what we wanted to eat.
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