On Labor Day weekend my wife and I decided to go to the beach since we had been able to go due to work. My wife went on HOTWIRE and booked the rooms at Holiday Inn Havelock. We booked three rooms at this hotel. We took the grandkids and there parents. Anyway, We left on Monday to come back home and before we even got home the hotel charged my card for $250.00 claiming that we smoked in the room. I assured them that no one in my party smoked in the room. The next day they emailed my wife a picture claiming they had found cigarette ashes behind the toilet in one of the rooms. My wife asked why they did not tell her that had a picture the first time they called? They never gave her a reason. I strongly believe that one of the staff smoked in that room and to save there on job they are blaming it on the guest. I have sent a email in response to the picture they sent and I have not heard any from anyone. I have called to talk to the General Manager and we are always told that she is not in. What kind of manager will not take the time to talk to a customer about a problem. Sounds like they have something to hide. I would highly recommend that NO ONE STAY AT THIS HOTEL. You may be there next victim.
- Official Description (provided by the hotel):
- The Holiday Inn Express Havelock boasts 95 single, double, and executive style suites. Kitchenettes, jet bathtubs, and glass showers are among the upgraded amenities. All hotel rooms are equipped with a microwave, refrigerator, flat screen TV, free Wi-Fi, daily newspaper, coffee maker, iron and ironing board. We offer a Complimentary hot breakfast each morning consisting of fruit, hot/cold cereal, assorted bakery items, eggs, pancakes, biscuits, gravy sausage and our famous cinnamon rolls. For your convenience we offer complimentary use of our business center, fitness room, and indoor pool. The Holiday Inn Express is centrally located near various restaurants, MCAS Cherry Point, Coastal Carolina Regional Airport, Atlantic Beach and is only fifteen minutes from downtown New Bern. We look forward to making your stay a relaxing and enjoyable one!** If you have trouble finding our location on a GPS please use the address 201 Tourist Center Dr. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express And Suites Havelock
- Holiday Inn Express & Suites Havelock Hotel Havelock