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Reviews (188)
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All reviewsfront deskrestaurant optionscigar barwaffle ironchain hotelssmall outdoor poolice packsworn outbit tricky to findovernight stopthe bed was super comfortablefree breakfastguest serviceshotel experiencewould stay againsausage pattiesclean and friendly staff
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Reviewed October 4, 2015

This was one of the best sleeps I've had away form home. The beds were extremely comfortable. The room was wonderful and clean. The staff was friendly and very accommodating. I would definitely stay here again.

  • Stayed: June 2015, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Kathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya T, General Manager at Fairfield Inn Charlotte Mooresville/Lake Norman, responded to this reviewResponded October 6, 2015

Kathy W,

Thank you for choosing the Fairfield Inn Mooresville Lake Norman during your recent trip to our area. I am glad to hear that you enjoyed a comfortable night's rest on our new mattresses. Our guestrooms were recently renovated and we are receiving great feedback on our new design package. We hope that you will be able to make it back to our area again in the future.

Sincerely,

Tonya Thompson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 19, 2015

We are Marriott Platinum Reward members, staying here from August 19 though September 17, Room 333 on business and pleasure. Even though there is an interstate close and a very busy highway, the noise was minimum to us. I cannot speak enough of the excellent room and staff, so much so I feel a need to expand on it :

The room was quite large ( main area-bed & jacuzzi area- 12.5' X 22.5'), quiet location, very clean, and spacious bathroom too. The AC filters were actually very clean (something I always check everywhere we stay)..this is generally a rare thing even at catagory hotels much higher. All plumbing worked fine and everything was very clean. Carpet was clean, as was the bed...lol..the addicting...so soft... and comfortable bed..beware :).
Top it off with an excellent, warm, and friendly staff. Staying for an extended time you get to know everyone from your maids, the breakfast folks, the front desk staff, and manager. It was our pleasure to get to know each and every one of you. If you follow my reviews this takes a lot to get any sort of review rating this highly from me, but you guys earned it. Attention to details, your strong head on can do attitudes really set you apart.
Maids were very pleasant and went out of their way when asked..for anything.
Breakfast was standard, good & hot Fairfileld Inn food with the breakfast staff very attentive and constantly tending it.
The hotel sponsored a free evening dinner on Tuesday and Wednesday nights too, a nice extra touch. Oranges, apples, and bananas were avalible too, as was constant coffee.
The pool was clean and maintained.
Friendly, knowlegable front desk staff just topped it off, you're in good hands here.

Room Tip: Top floor towards end of hallway, away from ice machine.
  • Stayed: August 2015, travelled on business
    • Value
    • Location
    • Service
Thank Geechin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tonya T, General Manager at Fairfield Inn Charlotte Mooresville/Lake Norman, responded to this reviewResponded September 21, 2015

Geechin,

First I want to say that it was our pleasure to host such great Guest. Traveling on the road is hard and I am glad that we could make your stay an enjoyable one. My staff enjoyed seeing both of your in the morning for breakfast and on Tuesday and Wednesday during our evening receptions. We hope that you will be able to join us again soon.

Sincerely,

Tonya Thompson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2015

We stopped here overnight, We were very impressed with Fairfield Inn. The staff was very pleasant. It is a very busy area. Lots of shopping and restaurants. Our room was very spacious and clean. The breakfast is hot and cold items. We have been at this Inn before and will definitely return.

Stayed: August 2015
Thank linney43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 17, 2015

We stayed here overnight on our way to the beach and were very satisfied! The rooms were a nice size and very clean, plus we all slept great! It is close to the interstate, but very quiet. The breakfast area was well maintained during the morning rush and all of the staff were very polite. We would stay here again!

  • Stayed: August 2015, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank neverson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 17, 2015

Front desk personnel were very friendly and helpful. Check-in was one of the easiest I have experienced. Breakfast area for large groups could be improved, but atmosphere helped tremendously. Overall good experience,

Room Tip: E-check in is a super way to check into the hotel room; needs capability to select available room.
  • Stayed: August 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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